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Urgent! Customer Service Helpdesk Assistant (Full-Time) Job Opening In Singapore, Singapore – Now Hiring CUBE PAYMENT SERVICES PTE. LTD.

Customer Service Helpdesk Assistant (Full Time)



Job description

Looking for a stable and rewarding career?

Join CubePay as a Customer Service & Technical Support Assistant! Support merchants, sharpen your troubleshooting skills, and grow with a friendly team.

Build your career with CubePay!

We are seeking passionate individuals who enjoy solving problems, collaborating with others, and advancing in a supportive environment.

As part of our team, you’ll handle customer inquiries, provide technical assistance, and ensure smooth daily operations for our merchants.

Working Hours:

  • Fixed shift: 1:00 PM – 10:00 PM , 5 days a week (Mon–Fri), with alternate Saturdays and public holidays included .

    Every Sunday Off.

Responsibilities

  • Attend to merchant inquiries promptly and professionally
  • Provide first-level technical support to merchants over the phone (step-by-step troubleshooting, coordinating with technicians when needed)
  • Perform accurate daily administrative data entry
  • Handle document scanning, filing, and data verification tasks
  • Maintain and update customer inquiries, issues, and resolutions in the internal portal
  • Stay calm and professional when handling customer stress or complaints during troubleshooting callsSupport other customer care or technical duties as assigned

✅ Requirements

  • Experience in customer service or technical support will be an advantage
  • Candidates with no prior experience but who are eager to learn and can handle customers professionally are encouraged to apply
  • Strong communication skills with a pleasant and approachable personality
  • Able to handle pressure, multitask, and remain calm under stress
  • Detail-oriented, organized, and responsible
  • Proficient in computer use (Excel, Word, and common office applications)
  • Willing to commit to fixed shifts, including alternate Saturdays and public holidays

What We Offer

  • Competitive salary package
  • Medical benefits and staff welfare
  • On-the-job training with opportunities to pick up technical skills
  • A supportive and friendly team culture
  • Career growth in a stable and expanding company

Ready to grow with us?

Apply now on MyCareersFuture and be part of CubePay’s journey in

powering digital payments!

Learn more:

#J-18808-Ljbffr


Required Skill Profession

Management & Leadership



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


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