• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Customer Service Helpdesk Assistant (Full-Time) Job Opening In Singapore, Singapore – Now Hiring CUBE PAYMENT SERVICES PTE. LTD.


Job description

Looking for a stable and rewarding career?

Join CubePay as a Customer Service & Technical Support Assistant! Support merchants, sharpen your troubleshooting skills, and grow with a friendly team.

Build your career with CubePay!

We are seeking passionate individuals who enjoy solving problems, collaborating with others, and advancing in a supportive environment.

As part of our team, you’ll handle customer inquiries, provide technical assistance, and ensure smooth daily operations for our merchants.

Working Hours:

  • Fixed shift: 1:00 PM – 10:00 PM , 5 days a week (Mon–Fri), with alternate Saturdays and public holidays included .

    Every Sunday Off.

Responsibilities

  • Attend to merchant inquiries promptly and professionally
  • Provide first-level technical support to merchants over the phone (step-by-step troubleshooting, coordinating with technicians when needed)
  • Perform accurate daily administrative data entry
  • Handle document scanning, filing, and data verification tasks
  • Maintain and update customer inquiries, issues, and resolutions in the internal portal
  • Stay calm and professional when handling customer stress or complaints during troubleshooting callsSupport other customer care or technical duties as assigned

✅ Requirements

  • Experience in customer service or technical support will be an advantage
  • Candidates with no prior experience but who are eager to learn and can handle customers professionally are encouraged to apply
  • Strong communication skills with a pleasant and approachable personality
  • Able to handle pressure, multitask, and remain calm under stress
  • Detail-oriented, organized, and responsible
  • Proficient in computer use (Excel, Word, and common office applications)
  • Willing to commit to fixed shifts, including alternate Saturdays and public holidays

What We Offer

  • Competitive salary package
  • Medical benefits and staff welfare
  • On-the-job training with opportunities to pick up technical skills
  • A supportive and friendly team culture
  • Career growth in a stable and expanding company

Ready to grow with us?

Apply now on MyCareersFuture and be part of CubePay’s journey in

powering digital payments!

Learn more:

#J-18808-Ljbffr

Required Skill Profession

Management & Leadership


  • Job Details

Related Jobs

Cube Payment Services Pte Ltd hiring Customer Service Helpdesk Assistant (Full-Time) Job in Singapore
Cube Payment Services Pte Ltd
Singapore
CUBE PAYMENT SERVICES PTE. LTD. hiring Customer Service Helpdesk Assistant Job in Singapore
CUBE PAYMENT SERVICES PTE. LTD.
Singapore
PERSOL hiring Customer Service Representative/Helpdesk Job in Central Singapore Community Development Council, SG.01, Singapore
PERSOL
Central Singapore Community Development Council, SG.01, Singapore
LCENTRAL (BUONA VISTA) PTE. LTD. hiring Full-time Customer Service Officer Job in Singapore
LCENTRAL (BUONA VISTA) PTE. LTD.
Singapore
The Alternative Story hiring Full-Time Customer Service Officer Job in Tampines Estate, Tampines Estate, Singapore
The Alternative Story
Tampines Estate, Tampines Estate, Singapore
beBeeCustomerService hiring Full-Time Customer Service Representative Job in Singapore
beBeeCustomerService
Singapore
Spartan Life hiring Full Time Customer Service Officer Job in Singapore
Spartan Life
Singapore
National Service Resort & Country Club hiring full-time customer service officer Job in Singapore
National Service Resort & Country Club
Singapore
National Service Resort & Country Club hiring Full-time Customer Service Officer Job in North East Community Development Council, SG.02, Singapore
National Service Resort & Country Club
North East Community Development Council, SG.02, Singapore
LCENTRAL MARINE PARADE PTE. LTD. hiring Full-time Customer Service Officer Job in Singapore
LCENTRAL MARINE PARADE PTE. LTD.
Singapore
Merlin Entertainments hiring Customer Service Host (Full time/Part Time) Job in Singapore
Merlin Entertainments
Singapore
ELITE CAR VENTURES PTE. LTD. hiring Customer Service Staff - Full Time Position Job in Singapore
ELITE CAR VENTURES PTE. LTD.
Singapore
Cornerstone Global Partners hiring Cabin Service Assistant - Full Time Job in Singapore
Cornerstone Global Partners
Singapore
Network Contracts Pte Ltd hiring Part Time Customer Service Assistant Job in Singapore
Network Contracts Pte Ltd
Singapore
Edvox Music School hiring Part Time Customer Service Assistant Job in Orchard, SG.01, Singapore
Edvox Music School
Orchard, SG.01, Singapore
Peoplebank Singapore Pte Ltd hiring Customer Service Representative/Helpdesk I Contract Job in Singapore
Peoplebank Singapore Pte Ltd
Singapore
Peoplebank Singapore Pte Ltd hiring Customer Service Representative/Helpdesk I Contract Job in Central Singapore Community Development Council, SG.01, Singapore
Peoplebank Singapore Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
That's Infotech Pte Ltd hiring IT Service Helpdesk Job in Singapore
That's Infotech Pte Ltd
Singapore
SCHOOL OF ROBOTICS (SOR) PTE. LTD. hiring Part Time / Full Time Customer Service and Admin Associate Job in Singapore
SCHOOL OF ROBOTICS (SOR) PTE. LTD.
Singapore
BAZIN GROUP PTE LTD hiring Full-Time Service Staff Job in singapore, singapore, Singapore
BAZIN GROUP PTE LTD
singapore, singapore, Singapore
WHITE BEEHOON RESTAURANT PTE. LTD. hiring Full Time Service Staff Job in Singapore
WHITE BEEHOON RESTAURANT PTE. LTD.
Singapore
Octomate Staffing Pte. Ltd. hiring Full time service Crew Job in Central Singapore Community Development Council, SG.01, Singapore
Octomate Staffing Pte. Ltd.
Central Singapore Community Development Council, SG.01, Singapore
Partners In Crime hiring Full-Time Service Crew Job in Queenstown Estate, Queenstown Estate, Singapore
Partners In Crime
Queenstown Estate, Queenstown Estate, Singapore
Changing Faces Pte Ltd hiring Full Time Service Crew Job in Marina Bay Street Circuit, Marina Bay Street Circuit, Singapore
Changing Faces Pte Ltd
Marina Bay Street Circuit, Marina Bay Street Circuit, Singapore
The Oyster Bank hiring Full Time Service Crew Job in Downtown Commercial Core, Alberta, Singapore
The Oyster Bank
Downtown Commercial Core, Alberta, Singapore
GF CAPITAL Pte. Ltd. hiring Full Time Service Crew Job in Singapore
GF CAPITAL Pte. Ltd.
Singapore
YOU HUAK RESTAURANT PTE. LTD. hiring Full Time Service Staff Job in Singapore
YOU HUAK RESTAURANT PTE. LTD.
Singapore

Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10980 Jobs in Singapore
10980
9022 Jobs in Singapore
9022
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Helpdesk Assistant (Full Time) Job?

Great news! is currently hiring and seeking a Customer Service Helpdesk Assistant (Full Time) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CUBE PAYMENT SERVICES PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Helpdesk Assistant (Full Time) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Helpdesk Assistant (Full Time)?

Key qualifications for Customer Service Helpdesk Assistant (Full Time) typically include Management & Leadership and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Helpdesk Assistant (Full Time)?

To improve your chances of getting hired for Customer Service Helpdesk Assistant (Full Time), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Helpdesk Assistant (Full Time) Job Success

CUBE PAYMENT SERVICES PTE. LTD. interview tips for Customer Service Helpdesk Assistant (Full Time)

Here are some tips to help you prepare for and ace your Customer Service Helpdesk Assistant (Full Time) job interview:

Before the Interview:

Research: Learn about the CUBE PAYMENT SERVICES PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Helpdesk Assistant (Full Time) interview at CUBE PAYMENT SERVICES PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CUBE PAYMENT SERVICES PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Helpdesk Assistant (Full Time) Positions

Setting up job alerts for Customer Service Helpdesk Assistant (Full Time) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!