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Customer Service & KYC/B Analyst, Gulf Binance Job Opening In WorkFromHome – Now Hiring Crypto Currency


Job description

Customer Service & KYC/B Analyst, Gulf Binance

Founded by Changpeng Zhao (CZ) in 2017, Binance is currently the largest cryptocurrency exchange in terms of daily volume.

Binance is the core global exchange.

However, Binance operates separate exchanges in some countries such as the US, UK, Singapore, and Turkey due to regulatory reasons.

Since Binance has global operations, the exchange does a lot of hiring on a regular basis.

Being a market leader, Binance Jobs also come with significant perks.

Most of the jobs are remote, with flexible working hours.

Binance also offers health insurance, the option to be paid in crypto, and programs to develop your skills.

If you're looking for Binance US Jobs , a wide range of them are also available most of the time.

On average, the Binance interview process lasts 2-4 weeks with 4 steps: Application Review, Interview, Offer, and Onboarding.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.

We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.

Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more.

We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

We are seeking a detail-oriented professional for a hybrid role combining customer service excellence with KYC/B (Know Your Customer/Business) analysis.

This position offers a dynamic opportunity to interact directly with clients while ensuring regulatory compliance through document verification and risk assessment.

Key Responsibilities

  • Handle customer inquiries via chat interface
  • Provide timely and professional responses to client questions
  • Maintain high standards of customer satisfaction
  • Review and verify documentation for individual and business clients
  • Assess identification documents (passports, ID cards) and validate business registration and ownership documentation
  • Monitor KYC/B tickets and processes daily
  • Conduct risk assessments and flag potential compliance issues
  • Process documentation in accordance with regulatory requirements
  • Contribute to the optimization of KYC/B workflows

Required Qualifications

  • Previous experience in customer service or KYC/KYB roles
  • Proficient in English and Thai.

  • Strong attention to detail and analytical capabilities
  • Excellent written and verbal communication skills
  • Passionate about the customer service industry and able to work different shifts, including nights
  • Positive attitude towards the crypto industry
  • Experience handling confidential information
Why Binance
  • Shape the future with the world’s leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and benefits
  • Work-from-home arrangements (may vary depending on the team)

Binance is committed to being an equal opportunity employer.

We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice .

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Required Skill Profession

Customer Service


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in WorkFromHome, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10980 Jobs in Singapore
10980
47 Jobs in Workfromhome
47
Download Customer Service Jobs Trends in Workfromhome and Singapore

Are You Looking for Customer Service & KYC/B Analyst, Gulf Binance Job?

Great news! is currently hiring and seeking a Customer Service & KYC/B Analyst, Gulf Binance to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Crypto Currency adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service & KYC/B Analyst, Gulf Binance Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service & KYC/B Analyst, Gulf Binance?

Key qualifications for Customer Service & KYC/B Analyst, Gulf Binance typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Customer Service & KYC/B Analyst, Gulf Binance, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service & KYC/B Analyst, Gulf Binance Job Success

Crypto Currency interview tips for Customer Service & KYC/B Analyst, Gulf Binance

Here are some tips to help you prepare for and ace your Customer Service & KYC/B Analyst, Gulf Binance job interview:

Before the Interview:

Research: Learn about the Crypto Currency's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service & KYC/B Analyst, Gulf Binance interview at Crypto Currency, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Crypto Currency's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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