JOB DESCRIPTION:
Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer's inquiry
Communicating with customers via telephone, WhatsApp, face-to-face, social media and email
Handle POS system and collecting payments
Selling of products and services
Handling customer's feedbacks
Assist marketing team
Improving customer service procedures, policies and standards
REQUIREMENTS:
Team player
Excellent verbal and written communication skills
Possess strong interpersonal, efficiency & organisational skills
Multi-tasking capabilities and willingness to go for the extra mile
Able to converse in English
Able to converse in Mandarin will be helpful as well
Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm
5.5 days work week
Salary $2000-$3000, plus commissions