Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer's inquiry
Selling of products and services
Communicating with customers via telephone, WhatsApp, face-to-face, social media and email
Handle POS system and collecting payments
Handling customer's feedbacks
Assist marketing team
Improving customer service procedures, policies and standards
REQUIREMENTS:
Team player
Excellent verbal and written communication skills
Possess strong interpersonal, efficiency & organisational skills
Multi-tasking capabilities and willingness to go for the extra mile
Able to converse in English
Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period
5.5 days work week
Base Salary $2000 - $3000 depending on expereience
Plus commissions