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Urgent! Customer Service Officer / Agent | Up to $3000 & $5000 Joining Bonus | Changi Job Opening In Singapore, Singapore – Now Hiring GMP Group HQ

Customer Service Officer / Agent | Up to $3000 & $5000 Joining Bonus | Changi



Job description

Position:
Customer Service Agent / Customer Service Officer
Basic:
$1700-$2500, Gross Salary: $2500-$3500
Working Date & Time:
6 days, Rotating Shift
Working Location:
Changi Airport Terminals
Benefit:
12 days AL, $200-$500 Shift Allowance, OT Allowance, AWS, Performance Bonus, Joining Bonus, Staff Transport
(Transport provided for staff working midnight)
Job Responsibilities
Lead and oversee daily operations to ensure smooth passenger handling and service excellence.


Guide, train, and motivate staff while maintaining high standards in service, grooming, and discipline.


Ensure compliance with safety, security, and SOPs from airlines, airport authorities, and the company.


Support Duty Manager in team deployment and operational needs.


Greet, check in, and assist passengers—including those with special needs—ensuring a smooth departure experience.


Provide customer service in premium lounges, handle meet-and-greet duties, buffet setups, and basic system transactions.


Communicate professionally with passengers and team members, delivering a warm and efficient service experience.


Job Requirements
Able to work in rotating shifts and weekends.


Able to communicate effectively with international passengers, with strong communication and customer interaction skills.


Pleasant with a cheerful disposition and good interpersonal skills
Team player in a fast-paced environment.


Independent and able to multi-task
Able to priorities tasks effectively to ensure most important tasks are completed on time.


We regret that only shortlisted candidates will be notified.


GMP Recruitment Services (S) Pte Ltd | 09C3051 | Charlotte Tan | R
This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).


e2i is the empowering network for workers and employers seeking employment and employability solutions.

e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.

e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.


By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.


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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


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