• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Customer Service Officer (Engineering/Call Center/North) Job Opening In singapore central singapore sg – Now Hiring Confidential


Job description

Responsibilities:

  • Handle incoming customer inquiries and provide excellent customer service.
  • Assist customers with product information, technical support, and order processing.
  • Resolve customer complaints and ensure customer satisfaction.
  • Collaborate with internal teams to address customer issues and provide timely resolutions.
  • Maintain accurate customer records and update customer databases.
  • Conduct customer satisfaction surveys and gather feedback.
  • Follow up on customer inquiries and ensure prompt resolution.
  • Handle escalated customer complaints and issues.
  • Provide recommendations for process improvement and customer service enhancement.
  • Stay updated on company products, policies, and procedures.

Requirements

  • Diploma or degree in Engineering or any related field.
  • Prior experience in customer service or call center environment.
  • Strong communication and interpersonal skills.
  • Customer-focused mindset and ability to empathize with customers.
  • Ability to handle high volume of customer inquiries and multitask effectively.
  • Problem-solving and conflict resolution skills.
  • Proficiency in Microsoft Office applications.
  • Ability to work in a fast-paced environment and adapt to changing customer needs.
  • Fluency in English and other relevant languages is preferred.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

 

EA License No: 13C6305

Reg.

No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Required Skill Profession

Information And Record Clerks


  • Job Details

Related Jobs

Telistar Solutions hiring Customer Service Executive (Call Center) Job in Singapore
Telistar Solutions
Singapore
HEY ROCKET PTE LTD hiring Call Center Customer Service Agent Job in North West Community Development Council, SG.03, Singapore
HEY ROCKET PTE LTD
North West Community Development Council, SG.03, Singapore
Telistar Solutions hiring Customer Service Executive (Call Center) Job in Singapore
Telistar Solutions
Singapore
RMA Contracts Pte Ltd hiring Call Center Officer Job in Singapore
RMA Contracts Pte Ltd
Singapore
RMA Contracts Pte Ltd hiring Call Center Officer Job in Singapore
RMA Contracts Pte Ltd
Singapore
RMA CONTRACTS PTE. LTD. hiring Call Center Officer Job in Singapore
RMA CONTRACTS PTE. LTD.
Singapore
RMA CONTRACTS PTE. LTD. hiring Call Center Officer Job in Singapore
RMA CONTRACTS PTE. LTD.
Singapore
PERSOL SINGAPORE PTE. LTD. hiring Customer service Representative (Banking, Call Center) Job in Singapore
PERSOL SINGAPORE PTE. LTD.
Singapore
PERSOL hiring Banking Call Center Officer Job in North East Community Development Council, SG.02, Singapore
PERSOL
North East Community Development Council, SG.02, Singapore
Career Express hiring Customer Service Officer (Call Centre) Job in Singapore
Career Express
Singapore
EM Services Pte Ltd hiring Customer Service/Call Centre Officer Job in Singapore
EM Services Pte Ltd
Singapore
RecruitFirst Pte. Ltd hiring Customer Service Officer, Call Centre Job in Central Singapore Community Development Council, SG.01, Singapore
RecruitFirst Pte. Ltd
Central Singapore Community Development Council, SG.01, Singapore
D L Resources Pte Ltd hiring Call Centre Customer Service Officer Job in Singapore
D L Resources Pte Ltd
Singapore
BGC Group Pte Ltd hiring Call Centre Customer Service Officer Job in Outram Park, Outram Park, Singapore
BGC Group Pte Ltd
Outram Park, Outram Park, Singapore
RecruitFirst Pte. Ltd hiring Customer Service Officer, Call Centre Job in Singapore
RecruitFirst Pte. Ltd
Singapore
PERSOL hiring Call Centre Customer Service Officer Job in North East Community Development Council, SG.02, Singapore
PERSOL
North East Community Development Council, SG.02, Singapore
U3 Infotech Pte Ltd hiring Call Center Job in Singapore Changi Airport, SG.02, Singapore
U3 Infotech Pte Ltd
Singapore Changi Airport, SG.02, Singapore
ONE VOGUE PTE. LTD. hiring Customer Service Officer  Enrichment Center Job in North West Community Development Council, SG.03, Singapore
ONE VOGUE PTE. LTD.
North West Community Development Council, SG.03, Singapore
PERSOL hiring Bank Customer Call Officer Job in Singapore Changi Airport, SG.02, Singapore
PERSOL
Singapore Changi Airport, SG.02, Singapore
RECRUIT EXPRESS PTE LTD hiring Customer Call Centre Officer Job in Singapore
RECRUIT EXPRESS PTE LTD
Singapore
RECRUIT EXPRESS PTE LTD hiring Customer Service Call Center Agent ($2800/month) #NKA Job in Singapore
RECRUIT EXPRESS PTE LTD
Singapore
Kumpulan Development (S) Pte Ltd hiring Customer Service (Inbound Call) Job in Singapore
Kumpulan Development (S) Pte Ltd
Singapore
Re Source Partners Pte. Ltd. hiring Customer Service Call Centre Job in Bishan New Town, Bishan New Town, Singapore
Re Source Partners Pte. Ltd.
Bishan New Town, Bishan New Town, Singapore
Fonda Global Engineering hiring Call Center Operator Job in Singapore
Fonda Global Engineering
Singapore
SCIENTEC CONSULTING PTE. LTD. hiring Call Center Staff Job in Singapore
SCIENTEC CONSULTING PTE. LTD.
Singapore

Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in singapore, central singapore, sg, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10939 Jobs in Singapore
10939
9018 Jobs in Singapore, Central Singapore, Sg
9018
Download Customer Service Jobs Trends in Singapore, Central Singapore, Sg and Singapore

Are You Looking for Customer Service Officer (Engineering/Call Center/North) Job?

Great news! is currently hiring and seeking a Customer Service Officer (Engineering/Call Center/North) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Officer (Engineering/Call Center/North) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in singapore central singapore sg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Officer (Engineering/Call Center/North)?

Key qualifications for Customer Service Officer (Engineering/Call Center/North) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Officer (Engineering/Call Center/North)?

To improve your chances of getting hired for Customer Service Officer (Engineering/Call Center/North), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Officer (Engineering/Call Center/North) Job Success

Confidential interview tips for Customer Service Officer (Engineering/Call Center/North)

Here are some tips to help you prepare for and ace your Customer Service Officer (Engineering/Call Center/North) job interview:

Before the Interview:

Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Officer (Engineering/Call Center/North) interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Officer (Engineering/Call Center/North) Positions

Setting up job alerts for Customer Service Officer (Engineering/Call Center/North) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!