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Urgent! Customer Service Officer (Rotating Shifts) Job Opening In Singapore, Singapore – Now Hiring CBRE Singapore
Customer Service Officer (Rotating Shifts)
Join to apply for the
Customer Service Officer (Rotating Shifts)
role at
CBRE Singapore
Customer Service Officer (Rotating Shifts)
1 month ago Be among the first 25 applicants
Join to apply for the
Customer Service Officer (Rotating Shifts)
role at
CBRE Singapore
Job ID
90375
Posted
18-Jul-2025
Role type
Full-time
Areas of Interest
Administrative, Building Management, Customer Service, Facilities Management, Property Management
Location(s)
Singapore - Singapore
Global Level: GL-12
Family/Function: Office & Soft Services / Workplace Experience
Location: Singapore
About The Role
As a CBRE Customer Service Officer (Property Management), you will assist residents/customers/tenants with business and personal needs.
This includes making reservations, scheduling transportation services, and providing recommendations on local attractions.
This job is part of the Property Management function.
They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You Will Do
Be the first point of contact for all those entering the facility.
Greet them with a friendly and welcoming demeanor.
Record and log service requests and track the statuses.
Provide administrative aid to management as needed.
Answers phone calls in professional manner with good phone etiquette.
Deliver world-class customer service to all individuals in the facility.
Encourage residents/customers/tenants to refer personal and business associates to the location.
Follow property-specific security and emergency procedures.
Notify appropriate parties to ensure the safety of all individuals in the building.
Acknowledge inquiries or complaints from clients, co-workers, and supervisors.
Provide solutions in a professional customer service-driven manner.
Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
May establish new techniques to ensure the team is able to meet its objectives.
Has a direct impact on the team objectives as well as the objectives of related teams.
Ensure personal and team outcomes have a positive impact on customer objectives.
Lead by example and model behaviors that are consistent with CBRE RISE values.
Guide team through the application of basic knowledge of practices and procedures.
Work to build consensus.
What You Will Need
Minimum O Level with 2 years of job-related experience.
Prior experience in Customer Service or Frontline Services is a strong advantage.
In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
Requires the ability to explain complex concepts or sensitive information.
Expert knowledge of Microsoft Office products.
Examples include Word, Excel, Outlook.
Positive, friendly disposition and customer service orientated.
Must be able to commit to rotating shifts.
Why Cbre
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive.
We are dynamic problem solvers and forward-thinking professionals who create significant impact.
Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.
At CBRE, you have the opportunity to realize your full potential.
Our Values In Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong.
We value diverse perspectives and experiences, and we welcome all applications.
Service line:
None
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Other
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12260 jobs in Singapore and 10334 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CBRE Singapore is currently hiring and seeking a Customer Service Officer (Rotating Shifts) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Officer (Rotating Shifts) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CBRE Singapore adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Officer (Rotating Shifts) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Officer (Rotating Shifts) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Officer (Rotating Shifts) interview at CBRE Singapore, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CBRE Singapore's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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