Overview
Our client is one of the top financial institutions and looking for customer service orientated individuals motivated to provide quality service and support customers.
Contract:
12 months subject to renewal
Location:
Changi Business Park or Jurong
Salary:
+ Allowances (up to $1000)
Responsibilities
Deliver personalized service over the telephone to customers in call center on banking products, accounts, and services enquiries in an effective and efficient manner.
Ability to understand customers’ needs and provide appropriate solutions and attention.
Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
Solicit customers’ feedback and identify problem trends for improvement actions.
Qualifications
Experienced in customer service (Non-banking call center experienced applicants are also welcome)
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