Location: Eunos/Raffles Place
Duration: 6-12 months contract
Salary: Up to $3800
Job Responsibilities:
1) Service Ambassador Duties
* Greet and guide walk-in customers and Financial Representatives.
* Provide general assistance and ensure a positive customer experience.
2) Dropbox Document Management
* Monitor and manage documents submitted via dropbox.
* Ensure proper tracking and handling of incoming forms.
3) Handling Straightforward Enquiries
* Respond to basic policy-related queries.
* Direct customers to appropriate channels for complex issues.
4) Document Release
* Assist in releasing requested documents to customers.
* Ensure proper verification and documentation.
5) Walk-in Support
* Help customers with printing forms and navigating internal systems.
* Provide guidance on form completion and submission.
Job Requirements:
* Diploma/Degree in any field, at least 1 year of customer service experience
Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599