Customer Service Officer (Up to $3800) #NKA
Greet and guide walk-in customers and Financial Representatives.
Provide general assistance and ensure a positive customer experience.
Dropbox Document Management
Monitor and manage documents submitted via dropbox.
Ensure proper tracking and handling of incoming forms.
Respond to basic policy-related queries.
Direct customers to appropriate channels for complex issues.
Document Release
Assist in releasing requested documents to customers.
Ensure proper verification and documentation.
Walk-in Support
Help customers with printing forms and navigating internal systems.
Provide guidance on form completion and submission.
Job Requirements
Diploma/Degree in any field, at least 1 year of customer service experience.
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