- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Service & Order Management Executive.
Urgent! Customer Service & Order Management Executive Job Opening In Singapore, Singapore – Now Hiring NTS MECHATRONICS SINGAPORE PTE. LTD.
Overview
Customer Service & Order Management Executive
Responsible for accurately processing and managing customer orders ensuring timely delivery by collaborating with sales, logistics, and warehouse teams.
Key Responsibilities
Order Processing: Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details.
Enter orders into the company's NAV system, ensuring proper data entry and adherence to company policies.
Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed.
Acknowledge PO & delivery through Customer’s Ordering portal
Monitor order status throughout the fulfilment process, updating customers on delivery timelines and any changes.
Generate reports on order metrics like sales trends, delivery times, and backorder rates.
Analyze data to identify areas for improvement and propose process optimization strategies.
Update RDD (requested delivery date) & PDD (promised delivery date) in both NAV & customer PO portal to ensure no pass due orders
Ad hoc activities assigned by superior
Qualifications & Experience
Diploma in any field
Proficient in Microsoft Office applications, particularly Excel
Proficiency in ERP systems (Microsoft NAV)
Proven experience in sales operations
Strong attention to detail and accuracy in data entry
Excellent communication and interpersonal skills to interact with customers and internal teams
Ability to prioritize tasks and manage multiple orders simultaneously
Problem-solving skills to address customer concerns and resolve order issues
#J-18808-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10808 jobs in Singapore and 8931 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! NTS MECHATRONICS SINGAPORE PTE. LTD. is currently hiring and seeking a Customer Service & Order Management Executive to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service & Order Management Executive Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTS MECHATRONICS SINGAPORE PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service & Order Management Executive Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service & Order Management Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service & Order Management Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service & Order Management Executive interview at NTS MECHATRONICS SINGAPORE PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NTS MECHATRONICS SINGAPORE PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Service & Order Management Executive is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!