- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Service Rep.
Urgent! Customer Service Rep Job Opening In Singapore, Singapore – Now Hiring UPS
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Explore your next opportunity at a Fortune Global 500 organization.
Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Job Description:**
**Ensure daily customer services and operations of both Air/Sea Import & Export requirements are met and executed in a timely manner.**
**Responsibilities:**
+ Keep the pulse of customer satisfaction
+ Respond to customer’s inquiries in a timely manner.
Take the lead as a first PIC for customers
+ Work with internal LFS external customers to create an exceptional customer service experience
+ Manage account/customer expectations
+ Work with internal and external customers for Corrective and Preventative Actions
+ Help craft and create KPI customer specific reporting and scorecards
+ Build and maintain rapport with customers to fulfill their requirements
+ Process Stock In/Out in SAP
+ Work with LFS internal customers on process improvements
+ Help craft account SOPs and Work Instructions
+ Assist in distribution and operations as needed
**Requirements:**
+ Minimum secondary education or GCE ‘O’ Levels
+ 2 years’ experience in handling Air and Sea operations with a focus on Customer Service
+ Proficient in both written and spoken English
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12260 jobs in Singapore and 10334 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! UPS is currently hiring and seeking a Customer Service Rep to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Rep Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UPS adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Rep Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Rep typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Rep, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Rep interview at UPS, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UPS's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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