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Customer Service Representative Job Opening In Geylang – Now Hiring XMEK


Job description

Summary of the Role

The function of the Customer Sales and Service Representative is to provide direct support to the Sr. Strategic Business Development Manager and Account Managers across Asia Pacific and the Middle East with a unique opportunity to pioneer and grow our Singapore entity.

Primary focus is on Customer Service with the role requiring versatility and the willingness to take on various responsibilities during early stage set up.

Essential Duties

· Must maintain 100% commitment to safety policies and procedures

· Partners with Account Managers to provide sales quotes

· Processes incoming inquiries into company sales system

· Quotes customers using working knowledge of product

· Successfully achieves budgeted Service Center sales goals

· Assists A/R personnel in creating and establishing new accounts and follows up on collections

· Coordinates with Account Managers and Service Center management to keep account activities updated

· Monitors delivery date commitments and expedites where appropriate

· Monitors customer specific inventory for sales order fulfillment

· Makes outbound calls to potential and existing customers for new and sales growth opportunities

· Builds and maintains strong internal and external relationships

· Provides technical/service support to account management, service center management and internal and external customers

Other Duties

· As needed, assistance packing and shipping product while the company is growing and adding specific personnel.

· Other duties as assigned by manager

Skills and Abilities

· Possesses excellent customer service skills

· Must have resilience and the ability to thrive under pressure in a collaborative environment.

· Ability to interact with customers and team-members in a professional manner

· Ability to work independently and prioritize responsibilities

· Must have excellent communication skills, both oral and written

· Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure

· Must be able to perform calculations using whole numbers, fractions and decimals.

· Basic computer skills including MS Word, Excel, internet and email

· Must be able to successfully utilize the company software

Qualifications

· 2-4 years of experience in industrial sales

· College degree preferred, will consider equivalents

Work Hours

· Monday through Friday, 8 hour shift – determined by manager to meet customer needs

· Periodic adjustments may be needed to meet international customers

· Remote until office is established.

Once established, on site required

Physical Requirements

· Prolonged periods of sitting at a desk and working on a computer.

Job Type: Full-time

Pay: $1, $4,128.65 per month

Work Location: In person

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Geylang, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10843 Jobs in Singapore
10843
27 Jobs in Geylang
27
Download Customer Service Jobs Trends in Geylang and Singapore

Are You Looking for Customer Service Representative Job?

Great news! is currently hiring and seeking a Customer Service Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at XMEK adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Geylang. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative?

Key qualifications for Customer Service Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative?

To improve your chances of getting hired for Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative Job Success

XMEK interview tips for Customer Service Representative

Here are some tips to help you prepare for and ace your Customer Service Representative job interview:

Before the Interview:

Research: Learn about the XMEK's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative interview at XMEK, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the XMEK's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Representative Positions

Setting up job alerts for Customer Service Representative is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!