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Customer Service Representative - Night Shift Job Opening In Singapore, Singapore – Now Hiring ScienTec Consulting


Job description

Customer Service Representative - Night Shift

Perm Night Shift Customer Service Representative (Government Project)
Location: LabradorPark MRT (10 mins walk)
Gross Salary: Gross Up to $3,200 + Yearly Bonus
Leave: 14 days Annual Leave + 1 Birthday Leave + Comprehensive Medical & Dental Coverage
Working Days & Hours: 3–4 days per week as per roster assigned, 9pm to 9am fixed
Contract Period: Up to 12 months renewable

About the Role
We’re seeking a Customer Service Representative to support the government project.

In this role, you’ll handle calls, emails, and LiveChat from the public, provide timely solutions, and ensure every interaction leaves a positive impression.

This is a great opportunity to gain hands‑on experience in a stable, impactful project while building your career in customer service.

Key Responsibilities

  • Serve as the first point of contact for the public via calls, emails, and LiveChat.

  • Provide accurate information on services, processes, and inquiries.

  • Troubleshoot and resolve issues, escalating complex cases when needed.

  • Maintain clear and accurate records of customer interactions.

  • Collaborate with internal teams to enhance customer experience.

  • Contribute to a government initiative that benefits the wider community.

Requirements

  • Singaporean only
  • Empathetic, detail-oriented, and passionate about customer engagement

Why Join Us?

  • Stable government-backed project
  • Valuable experience in customer service
  • Supportive team environment
  • Fixed night shift
  • Yearly performance review & comprehensive training provided

Application Notice
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence.

Only shortlisted candidates will be contacted.

#J-18808-Ljbffr

Required Skill Profession

Customer Service


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10980 Jobs in Singapore
10980
9022 Jobs in Singapore
9022
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Representative Night Shift Job?

Great news! is currently hiring and seeking a Customer Service Representative Night Shift to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ScienTec Consulting adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Representative Night Shift Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative Night Shift?

Key qualifications for Customer Service Representative Night Shift typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative Night Shift?

To improve your chances of getting hired for Customer Service Representative Night Shift, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative Night Shift Job Success

ScienTec Consulting interview tips for Customer Service Representative   Night Shift

Here are some tips to help you prepare for and ace your Customer Service Representative Night Shift job interview:

Before the Interview:

Research: Learn about the ScienTec Consulting's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative Night Shift interview at ScienTec Consulting, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ScienTec Consulting's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Representative Night Shift Positions

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