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Customer Service Representative Job Opening In Singapore, Singapore – Now Hiring Element Solutions Inc


Job description

Who are we looking for?


At the heart of our Manufacturing operations, the Customer Service Team plays a vital role in ensuring seamless communication between our Customers and Internal Departments.


The team is dedicated to delivering support throughout the entire Customer journey.


Committed to maintaining strong relationships with our customers by providing timely responses and accurate information.


By closely collaborating with Productions, Operation and Quality Control teams, we help ensure that Customers expectations are being met.


Our focus on continuous improvement, responsiveness and customer satisfaction underpins our contributions to the Company’s success and long-term growth

What will you be doing?



  • Uploading Tax Invoices into Customer’s Portal

  • Confirming orders for Shipment preparation

  • Initiating Shipment bookings with appointed forwarders

  • Liaising with Operation team on the date/time of cargoes collection

  • Preparing Shipping Documents

  • Alerting Operation team if/when shipments are delayed (especially if cargoes are needed to be stored back into Cold Room)

  • Providing Customers with all Shipping Documents

  • Contact point for shipping related complaints

  • Consolidating needed information to relevant Dept for investigation work

Who are You?



  • Two to three years related experience and/or training; or equivalent combination of education and experience

  • Preferably working in a high volume manufacturing company with experience in customer-facing role.  

What competencies will you need?



  • Preferably proficient in use of JDE System or other ERP systems. 

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

  • Ability to write routine correspondence in customer interactions via mail or calls. 

  • Ability to deal with problems involving several concrete variables in standardized situations

We are Offering...


As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme.

In addition, you will also be covered under our corporate medical insurance plan and annual leaves.


 


Teamwork


At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission.

We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.


Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10929 Jobs in Singapore
10929
8989 Jobs in Singapore
8989
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Representative Job?

Great news! is currently hiring and seeking a Customer Service Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Element Solutions Inc adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative?

Key qualifications for Customer Service Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative?

To improve your chances of getting hired for Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative Job Success

Element Solutions Inc interview tips for Customer Service Representative

Here are some tips to help you prepare for and ace your Customer Service Representative job interview:

Before the Interview:

Research: Learn about the Element Solutions Inc's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative interview at Element Solutions Inc, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Element Solutions Inc's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Representative Positions

Setting up job alerts for Customer Service Representative is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!