As a Customer Service Representative, you will be the first point of contact for our clients, suppliers, and partners.
You'll play a key role in supporting our projects, solving customer issues, and ensuring smooth communication between the office and the field teams.
Responsibilities:
- Answer phone calls and respond to emails in a professional, timely manner
- Schedule appointments and coordinate with project managers
- Provide updates to customers about project status
- Handle complaints or issues with a positive attitude
- Maintain accurate records and update the CRM system
- Support administrative tasks as needed
Requirements:
- Strong verbal and written communication skills
- Basic computer skills (email, data entry, scheduling software)
- Friendly, organized, and solution-oriented
- Experience in construction or a similar industry is a plus, but not required
What We Offer:
- Competitive hourly pay + performance bonuses
- Paid training & onboarding
- Stable hours and long-term opportunity
- Supportive and respectful team environment
- Health benefits available after probation
- Room for growth into office management or operations roles
Job Types: Full-time, Permanent
Pay: $2, $3,300.00 per month
Work Location: In person