Job Overview
Company
MICROCAST PTE. LTD.
Category
Customer Service
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Job Description
Responsibilities
- Account holder and shall function as one of the contact window for respective assigned customers
- Receives and performs document screening on receipt of Purchase Order
- Order processing including, but not limited to, managing customer inquiries, confirming orders, and tracking order fulfilment
- Coordinate with logistics, warehouse, transportation, and customer service
- Continuous monitoring and follow up on order status, and shipment dates ensuring timely delivery
- Expedite shipments as required to meet delivery deadline
- Works cohesively as a team and with various departments to achieve monthly sales target and resolve customer issues
- Any other ad-hoc duties as and when assigned
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About MICROCAST PTE. LTD.
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MICROCAST PTE. LTD. is actively hiring for this Customer Service Representative position
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