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Customer Service Job Opening In Singapore, Singapore – Now Hiring ALLIED CONTAINER GROUP


Job description

WORKING HOURS

· Monday – Friday: 8am – 5pm (1 hour Lunch included)

· Saturday: 8am – 12pm

JOB REQUIREMENTS

  1. Minimum 1–2 years of experience in shipping, freight forwarding, or related industries (strongly preferred).

  2. Familiarity with export, import, and transshipment regulations and requirements will be an advantage.

  3. Strong communication, problem-solving, and coordination skills.

  4. Ability to work independently while being a strong team player.

  5. Preferably Singaporean

RESPONSIBILITIES

  1. Manage customer shipment requests with clear and timely communication.

  2. Coordinate booking confirmations with customers and accurately input data into the system.

3· Handle customer inquiries and issues related to:

  • Container re-use
  • Cargo claims
  • Cross-bookings
  • Container detention
  • Damaged container handling
  • Container maintenance and repair matters

  • Monitor booking progress and provide regular updates to customers.

  • Coordinate with depots, transport providers, and shipping partners to ensure efficient container flow.

  • Maintain accurate records of bookings, service requests, and follow-ups.

  • Escalate operational issues such as container damage, delays, or disputes to relevant teams for resolution.

  • Deliver proactive customer support by identifying needs and offering appropriate solutions.

  • Ensure adherence to company policies, regulatory requirements, and service standards.

  • Assist with ad hoc administrative and operational tasks as directed by the Customer Service Manager.

WORKING LOCATION

· 14 Tuas Avenue 6

REPORTING MANAGER

· CS Manager

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2, $3,300.00 per month

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • Parental leave
  • Professional development

Education:

  • Local Polytechnic Diploma (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

License/Certification:

  • Residency in Singapore (Required)

Location:

  • Singapore (Required)

Work Location: In person

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

10806 Jobs in Singapore
10806
8929 Jobs in Singapore
8929
Download Customer Service Jobs Trends in Singapore and Singapore

Are You Looking for Customer Service Job?

Great news! is currently hiring and seeking a Customer Service to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ALLIED CONTAINER GROUP adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service?

Key qualifications for Customer Service typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service?

To improve your chances of getting hired for Customer Service, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Job Success

ALLIED CONTAINER GROUP interview tips for Customer Service

Here are some tips to help you prepare for and ace your Customer Service job interview:

Before the Interview:

Research: Learn about the ALLIED CONTAINER GROUP's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service interview at ALLIED CONTAINER GROUP, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ALLIED CONTAINER GROUP's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Positions

Setting up job alerts for Customer Service is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!