You will be the frontline contact for sea-freight customers—coordinating closely with clients, carriers, co-loaders, and overseas agents, managing enquiries, and ensuring smooth shipment progress and service recovery where needed.
Responsibilities
- Liaise with clients, shipping lines, co-loaders, and overseas agents to coordinate sea-freight shipments.
- Attend to incoming calls and enquiries; provide timely status updates on bookings/shipments.
- Create, submit, and update entries via Singapore Customs systems (e.g., Tradeweb / Tradepallete)
- Perform documentation and other ad-hoc duties assigned by the team/manager.
- Uphold service standards and contribute to a positive team culture.
Requirements
- Minimum 1 year of experience in the freight forwarding (sea-freight/customer service) - Freight Coordinator
- Team player with a positive, cheerful disposition; proactive and detail-oriented
How to Apply
Please apply via MyCareersFuture with your resume , availability/notice period , and expected salary , or email
We regret that only shortlisted candidates will be notified
EA Licence No. 15C7572
EA Personnel ID.
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