• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Customer Service Job Opening In Singapore River – Now Hiring Tangspac Consulting Pte Ltd


Job description

Multiple Locations in Singapore

About the role

We are seeking experienced Customer Service Representatives to join our fast-paced call centre team.

In this full-time role, you will be the first point of contact for our customers, providing exceptional service and support across multiple channels, including phone, email, and chat.

Your primary responsibilities will be to handle inquiries, process transactions, and resolve customer issues efficiently and effectively.

What you'll be doing

  • Providing prompt and courteous customer service to clients via phone, email, and chat
  • Handling a high volume of customer inquiries and transactions with accuracy and efficiency
  • Resolving customer issues and complaints in a professional and empathetic manner
  • Maintaining detailed records and documentation of all customer interactions
  • Identifying and escalating complex or sensitive cases as needed
  • Adhering to company policies, procedures, and service-level agreements
  • Participating in team meetings and training sessions to continuously improve customer service skills

What we're looking for

  • Minimum 1 year of experience in a customer service or call centre role
  • Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  • Strong problem-solving and critical thinking skills, with the ability to think quickly and make sound decisions
  • Proficient in using computer systems, including customer relationship management (CRM) software
  • Adaptable and able to thrive in a fast-paced, dynamic environment
  • A team player with a positive attitude and a genuine passion for delivering exceptional customer service

About us

Tangspac Consulting Pte Ltd is a leading provider of consulting and business solutions in the Asia-Pacific region.

Our mission is to help our clients achieve their goals by delivering innovative, data-driven solutions that drive growth and efficiency.

With a team of highly skilled professionals and a strong focus on customer service, we are committed to providing our clients with the support they need to succeed in today's rapidly evolving business landscape.

Apply now for this exciting opportunity to join our dynamic team at Tangspac Consulting Pte Ltd.

Required Skill Profession

Other General


  • Job Details

Related Jobs

RECRUIT EXPRESS PTE LTD hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
RECRUIT EXPRESS PTE LTD
Central Singapore Community Development Council, SG.01, Singapore
WIL-CAN LOGISTICS (SINGAPORE) PTE. LTD. hiring Customer Service Job in Singapore
WIL-CAN LOGISTICS (SINGAPORE) PTE. LTD.
Singapore
Private Advertiser hiring Customer Service Job in North East Community Development Council, SG.02, Singapore
Private Advertiser
North East Community Development Council, SG.02, Singapore
Globalink Electronics hiring Customer Service Job in Bukit Merah Estate, Bukit Merah Estate, Singapore
Globalink Electronics
Bukit Merah Estate, Bukit Merah Estate, Singapore
PILATES FITNESS (PTE. LTD.) hiring Customer Service Job in Serangoon, Serangoon, Singapore
PILATES FITNESS (PTE. LTD.)
Serangoon, Serangoon, Singapore
C P WORLD PTE. LTD. hiring Customer Service Job in Singapore
C P WORLD PTE. LTD.
Singapore
AlFiPa Asia Pte Ltd hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
AlFiPa Asia Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
AIM RECRUIT CONSULTANCY PTE. LIMITED hiring Customer Service Job in Singapore
AIM RECRUIT CONSULTANCY PTE. LIMITED
Singapore
WIN-BELLS LOGISTICS & SERVICES PTE. LTD. hiring Customer Service Job in Singapore
WIN-BELLS LOGISTICS & SERVICES PTE. LTD.
Singapore
WURTH INTERNATIONAL TRADING (SINGAPORE) PTE. LTD. hiring Customer Service Job in Singapore
WURTH INTERNATIONAL TRADING (SINGAPORE) PTE. LTD.
Singapore
PERSOL hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
PERSOL
Central Singapore Community Development Council, SG.01, Singapore
RK Recruitment Pte. Ltd. hiring Customer Service Job in North West Community Development Council, SG.03, Singapore
RK Recruitment Pte. Ltd.
North West Community Development Council, SG.03, Singapore
Sirtex Medical Singapore Pte Ltd hiring Customer Service Job in North West Community Development Council, SG.03, Singapore
Sirtex Medical Singapore Pte Ltd
North West Community Development Council, SG.03, Singapore
AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD. hiring Customer Service Job in North East Community Development Council, SG.02, Singapore
AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD.
North East Community Development Council, SG.02, Singapore
Adecco Personnel Pte Ltd. hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
Adecco Personnel Pte Ltd.
Central Singapore Community Development Council, SG.01, Singapore
Grace HR Solutions hiring Customer Service Job in Tuas, Tuas, Singapore
Grace HR Solutions
Tuas, Tuas, Singapore
Tribecar Pte. Ltd. hiring Customer Service Job in Singapore
Tribecar Pte. Ltd.
Singapore
Floristique hiring Customer Service Job in Singapore
Floristique
Singapore
Manpower Staffing Services (S) Pte Ltd - Head Office hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
Manpower Staffing Services (S) Pte Ltd - Head Office
Central Singapore Community Development Council, SG.01, Singapore
SHIMMER N SHINE hiring Customer Service Job in Singapore
SHIMMER N SHINE
Singapore
BOLT EXPRESS PTE LTD hiring customer service Job in North East Community Development Council, SG.02, Singapore
BOLT EXPRESS PTE LTD
North East Community Development Council, SG.02, Singapore
EtonHouse International Holdings Pte Ltd hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
EtonHouse International Holdings Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Allied Container (Engineers & Manufacturer) Pte Ltd hiring Customer Service Job in North West Community Development Council, SG.03, Singapore
Allied Container (Engineers & Manufacturer) Pte Ltd
North West Community Development Council, SG.03, Singapore
Confidential hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
Confidential
Central Singapore Community Development Council, SG.01, Singapore
ALLIED CONTAINER GROUP hiring Customer Service Job in Tuas, Tuas, Singapore
ALLIED CONTAINER GROUP
Tuas, Tuas, Singapore
PBA TECHNOLOGY PTE LTD hiring customer service Job in Singapore
PBA TECHNOLOGY PTE LTD
Singapore
PBA SYSTEMS PTE LTD hiring Customer Service Job in Singapore
PBA SYSTEMS PTE LTD
Singapore
Forte Employment Services Pte Ltd hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
Forte Employment Services Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
MTC Consulting Pte. Ltd. hiring Customer Service Job in Bukit Merah Estate, Bukit Merah Estate, Singapore
MTC Consulting Pte. Ltd.
Bukit Merah Estate, Bukit Merah Estate, Singapore
AlwaysHired Pte. Ltd. hiring Customer Service Job in Singapore Changi Airport, SG.02, Singapore
AlwaysHired Pte. Ltd.
Singapore Changi Airport, SG.02, Singapore
AlwaysHired Pte. Ltd. hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
AlwaysHired Pte. Ltd.
Central Singapore Community Development Council, SG.01, Singapore
Adecco Personnel Pte Ltd. hiring Customer Service Job in Central Singapore Community Development Council, SG.01, Singapore
Adecco Personnel Pte Ltd.
Central Singapore Community Development Council, SG.01, Singapore

Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Singapore River, Singapore, highlighting market share and opportunities for professionals in Customer Service roles.

12260 Jobs in Singapore
12260
10340 Jobs in Singapore River
10340
Download Customer Service Jobs Trends in Singapore River and Singapore

Are You Looking for Customer Service Job?

Great news! is currently hiring and seeking a Customer Service to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tangspac Consulting Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Service Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore River. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service?

Key qualifications for Customer Service typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service?

To improve your chances of getting hired for Customer Service, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Job Success

Tangspac Consulting Pte Ltd interview tips for Customer Service

Here are some tips to help you prepare for and ace your Customer Service job interview:

Before the Interview:

Research: Learn about the Tangspac Consulting Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service interview at Tangspac Consulting Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tangspac Consulting Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Positions

Setting up job alerts for Customer Service is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!