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Urgent! Customer Service Specialist (Fresh Diploma/ University Graduate Opportunity) Job Opening In Singapore, Singapore – Now Hiring TDCX
Customer Service Specialist (Fresh Diploma/ University Graduate Opportunity)
Join the Customer Service Specialist role at TDCX, an award-winning and fast-growing BPO company.
Do you aspire for a rewarding career that lets you do more and achieve more?
Unleash your full potential at work with TDCX.
Work with the world’s most loved brands and be with awesome, diverse people.
Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
At TDCX, we are dedicated to delivering exceptional customer experiences.
We are looking for enthusiastic, motivated, and customer-oriented individuals to join our team due to a growth opportunity.
Establish a positive, consistent, and timely interaction that meets the customer’s needs effectively by providing excellent support experience across different platforms (phone and email).
Identify customer's needs.
Apply critical thinking and research to offer tailored solutions that address their specific needs.
Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance with our service standards.
Contribute to continuous improvement of internal processes that enhance customer satisfaction and process efficiency.
Foster customer loyalty by providing exceptional service and paying close attention to details.
Build sustainable customer relationships and provide long term customer value by promptly following up and providing additional support when needed.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Recent University or Polytechnic graduates who are eager to launch your career in customer support.
Great Communicator: You enjoy helping others and have strong verbal and written communication skills.
Problem Solver: You approach challenges with a positive attitude and are motivated to find effective solutions.
Adaptable: You are open to learning new tools and systems and thrive in a fast-paced environment.
Multitasking Proficiency: You exhibit the ability to prioritize tasks effectively, adept at handling multiple tasks simultaneously while maintaining attention to detail.
Customer-Focused: You are driven to deliver outstanding results consistently, going above and beyond to ensure a customized solution that meets each individual’s specific needs and concerns.
If you're looking to jumpstart your career in a role that offers training, development, and the excitement to make an impact, we’d love to hear from you!
Who is TDCX?
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes.
With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit for more info.
TDCX is an equal opportunities employer.
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12260 jobs in Singapore and 10334 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TDCX is currently hiring and seeking a Customer Service Specialist (Fresh Diploma/ University Graduate Opportunity) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Specialist (Fresh Diploma/ University Graduate Opportunity) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TDCX adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Specialist (Fresh Diploma/ University Graduate Opportunity) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Specialist (Fresh Diploma/ University Graduate Opportunity) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Specialist (Fresh Diploma/ University Graduate Opportunity), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Specialist (Fresh Diploma/ University Graduate Opportunity) interview at TDCX, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TDCX's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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