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Urgent! Customer Service (up to 2600) (Senoko Rd) - D14 Geylang, Eunos, SG Job Opening In Singapore, Singapore – Now Hiring ALIGN RECRUITMENT PTE. LTD.

Customer Service (up to 2600) (Senoko Rd) D14 Geylang, Eunos, SG



Job description

Roles & Responsibilities

Position: Customer Service

Salary: up to $2600
Working Day: 5.5 Days (Alt Sat)
Working Hour: 8.30am-5.30pm | Alt Sat: 8.30am-12.30pm
Working Location: Senoko Rd

Job Responsibilities:

  • Recognize and address clients' requirements by giving them accurate information and guidance.

  • Represent the company in a professional manner, always keeping a cheerful and sympathetic attitude.

  • Respond to consumer grievances, offer suitable remedies and substitutes within the allotted period, and follow up to guarantee resolution.

  • Working together with both internal and external stakeholders, such as clients, vendors, the workshop, and others.

  • Communicate with controllers and contractors regarding the cost and quality of services and repairs.

  • Communicate with the workshop and contractors regarding vehicle maintenance and repairs and client feedback.

  • To do rudimentary research into consumer complaints and address issues by formulating recommendations that adhere to regulations.

  • Communicate with clients to update the service/repair schedule and car pickup.

  • Create a quote and issue work orders in line with it.

  • Send job orders to contractors and workshops.

  • Bring up more urgent matters with supervisors.

  • Completes ad hoc tasks as delegated by superiors.

Qualifications & Requirements:

  • Relevant Experience as Customer Service.

  • Familiar with CRM system is advantageous.

To Apply:

  • You may email your resume to for more information.

  • Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
JJ Tan (Reg No. R )

Tell employers what skills you have
Customer Service Skills
Customer Service Processes
CRM
sales & customer service
Customer Service Oriented
Customer Service Delivery
Customer Service Operations
office admin
Customer Service Management
Customer Service Desk
General admin duties
improve customer service
front line customer service
Vehicle Maintenance
Customer Service
Customer Service Excellence
Customer Services
customer service support
customer service solutions
Customer Service Experience


Required Skill Profession

Other General



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


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