Customer Service/Administrative Assistant

Job Description

• Plan, confirm, and adjust customer appointments; align schedules with internal teams.
  
  
• Handle rescheduling, cancellations, or material shortages promptly; escalate issues when needed.
  
  
• Maintain and update customer records in the CRM system, ensuring accurate and up-to-date information.
  
  
• Purchase materials for ongoing projects or installations when required.
  
  
• Arrange logistics for picking up or sending out stocks and materials to job sites or suppliers.
  
  
• Work closely with the installation team to manage daily work schedules and logistics.
  
  

Qualifications

• O Level, diploma equivalent or above.
  
  
• Basic computer skills (Excel, Word, Email)
• Good collaborative skills and a team player.
  
  
• Ability to handle multiple tasks while working in a fast-paced environment.
  
  
• Able to start immediately