We are looking for a dynamic and results-driven Customer Solutions Associate to join our Sensor & Instruments (Industrial) Department.
This role is ideal for individuals passionate about sensors and instrumentation who thrive in a fast-paced, client-focused environment.
Benefits:
- Annual Wage Supplement (AWS)
- Performance Bonus & Variable Bonus
- Company Trip
- Medical Benefits
- Training and development opportunities.
Key Responsibilities:
- Developing sales strategies to meet sales goals.
- Contacting potential and existing customers on the phone, by email, and in person.
- Handling customer questions, inquiries, and complaints.
- Preparing and sending quotes and proposals.
- Managing the sales process through specific software programs.
- Building and maintaining a CRM database.
- Participating in sales team meetings with updated sales reports periodically.
- Presenting product/services demonstration to customer.
- Participate in exhibitions, conferences and industry meet-ups for business opportunities.
- Collect market feedback to evaluate gaps, opportunities, and new needs.
- Seek new opportunities through networking, cold calling, and social media channels
- Collaborate within teams to achieve better results.
- Working towards achieving the sales target.
Requirements:
- NITEC/ Diploma/Degree in Engineering (Electrical, Mechanical, or Instrumentation) or related field is preferred.
- B2B sales experience in industrial equipment, sensors, or related industries is preferred.
- Strong interpersonal and communication skills with a customer-centric mindset.
- Self-motivated, organized, and able to work independently and as part of a team.
- Good presentation and negotiation skills.