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Urgent! Customer Success Associate Job Opening In Singapore, Singapore – Now Hiring CXG group
We are growing! We are currently looking to hire a
Customer Success Associate for our office in Singapore where you will be based.
Who we are:
Founded in 2006, our story started with two entrepreneurs.
Today, we’re proud to be a global business.
From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries.
We are home to over 250 professionals from around the world, working together to serve more than 230 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life.
We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast-paced environment and work closely with our team based in Singapore.
In this position, you are responsible for coordination and management of several projects in development and recently deployed.
Your daily tasks will involve administration, coordination, and a lot of problem-solving while providing day-to-day support to the Customer Success Manager to ensure smooth-running projects from start to finish.
Your duties will also involve:
Providing day-to-day support to Customer Success Manager (CSM) to ensure smooth-running projects from start to finish.
Assisting CSM with proposal creation, quotations, contracts, invoices.
Supporting our clients with information / data they need during the project.
Handling and keeping the CSM platform up to date.
Participating in client kickoff calls, presentations, and meetings.
Working closely with our Operations team to ensure a smooth fieldwork.
Coordinating with various internal teams.
What you will bring along:
This role requires an interest in the retail/luxury industry and customer experience.
It also requires strong organization and good project management skills.
You should also have the below:
Degree in Administration, Business, Management, or related field
At least 1-2 years of proven Project Management experience and/or Client Servicing, Retail and B2B
Experience in a startup environment preferred
Keen interest in Customer Experience
Proficient in Microsoft office tools (Word, Excel, Powerpoint, Outlook, Teams)
Fluent in English
Excellent communication skills as you will have direct contact with the clients
Excellent organizing skills to coordinate project activities and ability to multitask
Being detail-oriented and organized in managing workflow and requests
Being resourceful, proactive, having an open mind and flexibility towards problem-solving
Ability to work with details and time-sensitive issues
Ability to work in a global environment
Ability to work as part of a team
Time management
Result oriented
Client-service oriented
If you have what we are looking for, please make sure to attach your updated Resume with your contact details.
Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.
To know more about us, please visit our website:
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Unlock Your Customer Success Potential: Insight & Career Growth Guide
Real-time Customer Success Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Success in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5392 jobs in Singapore and 4529 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CXG group is currently hiring and seeking a Customer Success Associate to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Success Associate Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CXG group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Success Associate Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Success Associate typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Success Associate, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Success Associate interview at CXG group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CXG group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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