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Urgent! Customer Success Manager (Bahasa Speaking) Job Opening In singapore singapore – Now Hiring Datadog

Customer Success Manager (Bahasa Speaking)



Job description

Customer Success Manager (Bahasa Speaking)

Singapore, Singapore

#LI-SG3

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling.

You’ll advocate for the customer internally and focus on a positive customer experience.

Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities.

Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

  • Partner with the sales team to ensure smooth transition and onboarding experience
  • Proactively build relationships with customers to create mutual trust
  • Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts
  • Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
  • Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
  • Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)
  • Who You Are:

  • A strong communicator with excellent attention to detail
  • Motivated by building long-term and long-lasting relationships
  • Driven by the opportunity to make a visible impact with your work
  • Customer-minded, always aiming to provide the most value possible
  • Excited by working in an ever-evolving and fluid solution focused environment
  • Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities
  • A native Bahasa speaker and fluent in English
  • Datadog values people from all walks of life.

    We understand not everyone will meet all the above qualifications on day one.

    That's okay.

    If you’re passionate about technology and want to grow your experience, we encourage you to apply.

    Benefits and Growth:

  • Best-in-breed onboarding
  • Sales training in MEDDIC and Command of the Message 
  • An inclusive company culture, opportunity to join our Community Guilds
  • Intra-departmental mentor and buddy program for in-house networking 
  • Continuous professional development, product training, and career pathing 
  • New hire stock equity (RSU) and employee stock purchase plan (ESPP)
  • Generous global benefits
  • Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.


    Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers



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      Unlock Your Customer Success Potential: Insight & Career Growth Guide


    • Real-time Customer Success Jobs Trends in singapore, singapore, Singapore (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Success in singapore, singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5392 jobs in Singapore and 4529 jobs in singapore, singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Datadog adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
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      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
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    • Interview Tips for Customer Success Manager (Bahasa Speaking) Job Success
      Datadog interview tips for Customer Success Manager (Bahasa Speaking)

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      Before the Interview:
      • Research: Learn about the Datadog's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
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      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
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      Final Thought:

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