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Customer Support Assistant Job Opening In North East Community Development Council – Now Hiring PERSOL


Job description

  • Salary: UP$4200
  • 18 months contract
  • Comfortable to work on PH (off in lieu given) - as this role requires to support US/Eur Market
  • Working hours: Tue to Sat 5am-2pm (1 way taxi reimbursement for 5am shift)
  • Work in office at least 3 days a week
  • Location: Changi Business Park

Job Description:

  • Process new orders and order changes within set service level agreements via SAP Order Management System.

  • Participate in projects.

    Lead and/or collaborate with an Order Management team to brainstorm and actively participate in efforts for process standardization.

  • Continuous Process Improvement as well as process automation using available tools (e.g. AI, RPA).

  • Acquire a correct understanding of order pricing logic and be able to apply the knowledge to perform initial pricing issue analysis and be able to assist in collaborating with the Account Manager, Pricing Team and/or Sales to resolve order pricing issue.

    Create and/or manage Customer business partner records and other customer parametric setups required in SAP system.

  • Proactively assist in order holds timely resolution to facilitate order shipment per customer's requested delivery date and to meet corporate quarter-end revenue targets.

  • Identify customer order data issues between systems and be able to perform some preliminary investigation before escalating to higher management and IT for further troubleshooting and resolution.

  • Utilize reporting as needed to confirm proper execution of Order Management processes.

  • Work with other OM teams assigned to Asia and Europe customers in addition to North America customers.

Job Requirements:

  • Experience in Order Management module in SAP S/4HANA Enterprise System Flori Apps platform is an advantage
  • 1 – 2 years' experience
  • Must be open to try out AI
  • Comfortable to work on PH (off in lieu given) - as this role requires to support US/Eur Market

Interested candidate please click APPLY to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394 R Foo May Cheng)

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Support roles.

9741 Jobs in Singapore
9741
1444 Jobs in North East Community Development Council
1444
Download Customer Support Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Customer Support Assistant Job?

Great news! is currently hiring and seeking a Customer Support Assistant to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PERSOL adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Support Assistant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support Assistant?

Key qualifications for Customer Support Assistant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support Assistant?

To improve your chances of getting hired for Customer Support Assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Assistant Job Success

PERSOL interview tips for Customer Support Assistant

Here are some tips to help you prepare for and ace your Customer Support Assistant job interview:

Before the Interview:

Research: Learn about the PERSOL's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support Assistant interview at PERSOL, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PERSOL's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Assistant Positions

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