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Customer Support Associate (1-year FTC) Job Opening In singapore sg – Now Hiring Wise


Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees.

Max ease.

Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about and .

Job Description

Compensation:

SGD 3,950 (Fixed)

Your mission: 

  • Communicating with Wise's customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships.

  • Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our customers.

  • The role will give you the opportunity to:

  • Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our customers

  • Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

  • Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

  • Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

  • Additional Information

    For everyone, everywhere.

    We're people building money without borders — without judgement or prejudice, too.

    We believe teams are strongest when they are diverse, equitable and inclusive.

    We're proud to have a truly international team, and we celebrate our differences.
    Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

    If you want to find out more about what it's like to work at Wise visit .

    Keep up to date with life at Wise by following us on and .

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Customer Support Potential: Insight & Career Growth Guide


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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Wise adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

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    Interview Tips for Customer Support Associate (1 year FTC) Job Success

    Wise interview tips for Customer Support Associate (1 year FTC)

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    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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