- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Support Engineer (Venafi).
Urgent! Customer Support Engineer (Venafi) Job Opening In Singapore, Singapore – Now Hiring Cyberark Software
About CyberArk :
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security.
Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle.
The world’s leading organizations trust CyberArk to help secure their most critical assets.
To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.
Job Description
CyberArk Technical Support Engineers provide multiple channels of technical assistance to help ensure their customers are secure and properly using their Machine Identity Security (MIM) products (previously named as Venafi's solution).
Comfortable with early or late shifts and rotating on-call work, including weekends.
Provide technical support for customers purchasing and using Machine Identity Security products.
Assist in designing technical solutions for customers based on CyberArk’s MIM and partner products and technology.
Collaborate with the Sales team to ensure a unified product and services solution.
Proactively address customer issues and log all interactions in our CRM.
Assist customers in installing and customizing MIM products in their environment.
Establish and maintain effective working relationships with clients.
Work effectively with QA and development teams to troubleshoot and resolve complex product issues.
Travel up to 20% within APJ or internationally may be required.
Contribute to creating and delivering product training.
Assist in writing product knowledge base articles.
Qualifications
Bachelor of Science in Computer Science or a related technical field.
Ideally, 5 years of enterprise-level troubleshooting and support experience or equivalent expertise.
Knowledge of Public Key Infrastructure (PKI), including technology, standards, and implementations.
Understanding of large network design, layout, and operations.
Experience with directory technologies and standards, e.g., LDAP, Active Directory.
Database experience (MS SQL/MySQL), including writing queries.
Excellent presentation, verbal, and written communication skills.
What Sets You Apart?
Experience using CyberArk’s MIM products.
Experience with web application technologies (MQ, Mainframe, WebSphere, IIS, F5s) is a plus.
Understanding of web application design and implementation.
Basic scripting or coding skills (Bash, PowerShell, C#, Python).
Experience working with APIs.
Experience working with complex computing systems.
Direct security or systems management industry experience.
Ability and willingness to learn and work independently or in a team.
CISSP or other security certifications are a plus.
#J-18808-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9782 jobs in Singapore and 8174 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Cyberark Software is currently hiring and seeking a Customer Support Engineer (Venafi) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Engineer (Venafi) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cyberark Software adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Engineer (Venafi) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Engineer (Venafi) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support Engineer (Venafi), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Engineer (Venafi) interview at Cyberark Software, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cyberark Software's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Support Engineer (Venafi) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!