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Customer Support Executive Job Opening In Central Singapore Community Development Council – Now Hiring EU Automation Pte Ltd


Job description

About us:

We are a European based company in Singapore and we have grown our Sales team rapidly in recent years.

We supply the Manufacturing Industry with automation equipment to enable the ongoing

production of essential everyday items in Automotive, Aerospace.

Food and Beverage, Plastics and Packaging, and Pharmaceutical sectors.

We endeavour to be a valuable partner for our clients, our industry and our people.

The Opportunity:

We are currently looking for a Customer Support Executive.

We strongly believe in a career where you can express yourself and love where you work.

We promote an atmosphere where pro activity is key, we look to go the extra mile.

We want our customers to return, so we keep them at the center of what we do.

You will be responsible for helping to provide the best service to our customer with the aim of increasing customer retention and inspiring loyalty.

Responsibilities:

  • Check customer PO to make sure all information is correct and match our system, process orders accordingly.

  • Place an order and make payment to the supplier if needed.

    Follow up and update customers of any delay or issue with order immediately.

  • Send Order Confirmation, update and communicate with customers throughout the order up to and beyond delivery.

  • React to problems professionally and proactively, always being customer-centric without losing sight of what is commercially viable for the company.

  • Raise Customer and Supplier Credit Notes in the system for any refund, warranty jobs.

  • Prepare all necessary shipping documents prior to shipping date.

  • Update notes in the company's CRM system so everyone can see what is happening with any order.

Requirements:

  • Excellent oral and written communication skills in English
  • Teamplayer
  • A good working knowledge of internal CRM systems
  • Experience in handling complaints
  • Ability to multitask, prioritize, and manage time effectively
  • IT savvy
  • Able to handle stressful situations and work under pressure

Benefits:

  • Hybrid Working Policy
  • Medical cover with AIA (AIA Vitality giving you access to perks and White Coat telehealth service including prescription: being delivered the same day)
  • Finish Friday early to kickstart your weekend
  • Celebration of seasonal and life events
  • 15 days annual leave per year, up to 20 days.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Support roles.

9639 Jobs in Singapore
9639
8755 Jobs in Central Singapore Community Development Council
8755
Download Customer Support Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for Customer Support Executive Job?

Great news! is currently hiring and seeking a Customer Support Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at EU Automation Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Support Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support Executive?

Key qualifications for Customer Support Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support Executive?

To improve your chances of getting hired for Customer Support Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Executive Job Success

EU Automation Pte Ltd interview tips for Customer Support Executive

Here are some tips to help you prepare for and ace your Customer Support Executive job interview:

Before the Interview:

Research: Learn about the EU Automation Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support Executive interview at EU Automation Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the EU Automation Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Executive Positions

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