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Urgent! Customer Support Representative Job Opening In Singapore, Singapore – Now Hiring Mercor
About The Job
Mercor connects elite creative and technical talent with leading AI research labs.
Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position
Customer Service Representative
Type
Independent Contractor
Compensation
$45–$60/hour
Location
Remote
Duration
6 weeks
Commitment
20–40 hours/week
Role Responsibilities
Write tasks and scenarios reflecting real-world customer service work in finance and insurance.
Create realistic situations involving account inquiries, policy questions, claims processing, and transaction assistance.
Develop scenarios for resolving customer complaints, explaining financial products, processing applications, and maintaining compliance.
Review and evaluate AI responses to finance and insurance customer service queries for accuracy and professional standards.
Provide detailed feedback on financial services scenarios to improve AI training.
Qualifications
4+ years professional experience as a customer service representative in finance and insurance.
Demonstrated professional recognition and management responsibilities.
Proficient with using computers and navigating various software systems.
Excellent written communication with strong grammar and spelling skills.
Pass video interview, background check, training, and qualification quiz.
Preferred
14 years experience preferred.
Start Date
Immediately; applications reviewed on a rolling basis.
Compensation & Legal
Hourly compensation, paid weekly via Stripe Connect.
Payments based on services rendered; contractors maintain full control over their work schedule and methods.
Application Process (Takes 20–30 mins to complete)
Upload resume
AI interview based on your resume
Submit form
Resources & Support
For details about the interview process and platform information, please check:
For any help or support, reach out to:
PS: Our team reviews applications daily.
Please complete your AI interview and application steps to be considered for this opportunity.
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Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9778 jobs in Singapore and 8175 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Mercor is currently hiring and seeking a Customer Support Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Representative Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mercor adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Representative Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Representative interview at Mercor, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mercor's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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