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Urgent! Customer Support Representative Job Opening In Singapore, Singapore – Now Hiring Mercor

Customer Support Representative



Job description

About The Job
Mercor connects elite creative and technical talent with leading AI research labs.

Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.


Position
Customer Service Representative
Type
Independent Contractor
Compensation
$45–$60/hour
Location
Remote
Duration
6 weeks
Commitment
20–40 hours/week
Role Responsibilities
Write tasks and scenarios reflecting real-world customer service work in finance and insurance.


Create realistic situations involving account inquiries, policy questions, claims processing, and transaction assistance.


Develop scenarios for resolving customer complaints, explaining financial products, processing applications, and maintaining compliance.


Review and evaluate AI responses to finance and insurance customer service queries for accuracy and professional standards.


Provide detailed feedback on financial services scenarios to improve AI training.


Qualifications
4+ years professional experience as a customer service representative in finance and insurance.


Demonstrated professional recognition and management responsibilities.


Proficient with using computers and navigating various software systems.


Excellent written communication with strong grammar and spelling skills.


Pass video interview, background check, training, and qualification quiz.


Preferred
14 years experience preferred.


Start Date
Immediately; applications reviewed on a rolling basis.


Compensation & Legal
Hourly compensation, paid weekly via Stripe Connect.


Payments based on services rendered; contractors maintain full control over their work schedule and methods.


Application Process (Takes 20–30 mins to complete)
Upload resume
AI interview based on your resume
Submit form
Resources & Support
For details about the interview process and platform information, please check:
For any help or support, reach out to:
PS: Our team reviews applications daily.

Please complete your AI interview and application steps to be considered for this opportunity.


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    Unlock Your Customer Support Potential: Insight & Career Growth Guide


  • Real-time Customer Support Jobs Trends in Singapore, Singapore (Graphical Representation)

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mercor adheres to the cultural norms as outlined by Expertini.

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    • 2. Loyalty
    • 3. Impartiality
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    • 7. Obeying Singapore laws and regulations
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  • Interview Tips for Customer Support Representative Job Success
    Mercor interview tips for Customer Support Representative

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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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