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Urgent! Customer Support Job Opening In Singapore, Singapore – Now Hiring EVANTAGE HR PTE. LTD.
Join Writers Studio as a Customer Success and Sales Officer We are looking for a proactive and enthusiastic individual to join our team.
Job Description
Provide customer service to new, existing and potential clients.
Optimising sales by working with director to maximise the slots to sell.
Ensuring that all sales products are made aware to customers to increase sales opportunities, this may include cross-selling between products.
Attend training on sales mechanics and integrating them into daily sales approaches.
Attend to enrolment enquiries for pre-sales.
Conduct induction calls to new customers.
After the first lesson or trial lessons, do follow up calls.
Usher and induct newly enrolled students, providing them with enrolment package, briefing, arranging teachers to call customers for feedback after first lesson.
Arrange PTMs on a regular basis and keep record of PTM feedback.
Arrange events for parents with other officers to facilitate sales and renewals.
Attend to negative and positive feedback from customers, and work with the director to retain and address withdrawal cases.
Attend sales meetings as and when they are scheduled, and weekly marketing meetings.
Assist with Library duties include loans and returns only.
Manage the cleanliness of the Student Activity Zones, Consultation Room, Shoe deposit area based on company policies.
Maintain the policies of the Student Activity Zone and library to ensure students not do damage to property and oversee their safety.
Provide persuasive information to walk-in customers enquiring for our products and services and converting them to sales.
Establish good rapport with customers or potential customers through issuance of student incentives or any souvenirs where necessary such as children's day, freebies, lucky dip or spin wheel campaigns and the like.
For VIP customers, issuance of VIP souvenirs and the like.
Assist with the conducting of fringe activities in collaboration with teachers in charge of Student Activity Zone.
Attend to customers who request for replacement lessons and routing admin work pertaining to this area to Operations Team.
Replenish sales brochures for customers and newsletters for students.
Your job duties and responsibilities will be further explained in the course of your work.
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Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11258 jobs in Singapore and 9671 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! EVANTAGE HR PTE. LTD. is currently hiring and seeking a Customer Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at EVANTAGE HR PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support interview at EVANTAGE HR PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the EVANTAGE HR PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Support is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!