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Customer Support Specialist Job Opening In North West Community Development Council – Now Hiring INFOSYS BPM LTD


Job description

  • Upon request, provide a summary view of a Customer's open order book with delivery status look-ahead that includes projected delivery performance to customer request date and reasons for delays (if required).

  • Proactively provide status on delayed orders with reasons.

  • Require working with Honeywell site Supply Chain resources to confirm reasons for delay.

  • Required to work through feasibility of customer order expedite requests.

  • Monitor open order delivery status and initiate product exchanges, rentals, escalations as needed to meet customer on-time delivery needs.

  • Enter order, quote request, PO Review, Z tasking, case management as per standard work and within the defined SLA

  • Attend and lead customer calls, prepared with summary of open customer queries and orders, and ready to discuss and resolve open items in real time.

  • Drive any internal changes required due to customer actions and process requirements including, but not limited to, standard work and Customer Specific Work Instruction updates

  • Clearly articulate a problem statement and help required to a support functions to drive accurate and timely response.

  • Drive any internal changes required due to customer actions and process requirements including, but not limited to, standard work and Customer Specific Work Instruction update

Job Requirements:

  • Diploma Graduate and above

  • 2 year experience in Order management/fulfillment

  • Experience in Repair on Aerospace industry is required

  • Work Timing: 7.30am to 4.50pm

  • Work days: Monday to Friday + Alternate Saturday

  • Work Location: Gul Circle(Joon Koon)

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in North West Community Development Council, Singapore, highlighting market share and opportunities for professionals in Customer Support roles.

9784 Jobs in Singapore
9784
1431 Jobs in North West Community Development Council
1431
Download Customer Support Jobs Trends in North West Community Development Council and Singapore

Are You Looking for Customer Support Specialist Job?

Great news! is currently hiring and seeking a Customer Support Specialist to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at INFOSYS BPM LTD adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Customer Support Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North West Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support Specialist?

Key qualifications for Customer Support Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support Specialist?

To improve your chances of getting hired for Customer Support Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Specialist Job Success

INFOSYS BPM LTD interview tips for Customer Support Specialist

Here are some tips to help you prepare for and ace your Customer Support Specialist job interview:

Before the Interview:

Research: Learn about the INFOSYS BPM LTD's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support Specialist interview at INFOSYS BPM LTD, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the INFOSYS BPM LTD's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Specialist Positions

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