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Urgent! Customer Support Technician Job Opening In Singapore, Singapore – Now Hiring Applied Materials
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.
As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.
If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location:
Singapore,SGP
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.
We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees.
We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Learn more about our benefits.
Key Responsibilities
Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
Uses escalation policies as required to keep management informed of down situations.
Verifies and approves the operational quality of system equipment.
Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames.
Also performs wet cleans as required.
Instructs customers in the operation and maintenance of systems.
Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
Assumes responsibility for complete customer satisfaction within assigned accounts.
Assists in planning, communicating, and co-ordinating support plans with customer management.
Performs start-up, warranty, paid service, and service contract activities.
Performs TIER II start-ups within established time frames.
Assists on TIER III start-ups.
Provides technical assistance to less experienced Applied personnel.
Uses training and experience to identify some process related system problems.
Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects.
Assists in the preparation of and participates in customer meetings.
Develops and implements plans to increase productivity.
Tracks equipment performance and plan uptime improvement.
Has a working knowledge of Statistical Process Control.
Utilises Quality Improvement Process methods and terminology.
Plans and executes support activities on a wide range of Applied Materials' systems.
May need technical assistance in performance of daily responsibilities.
Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
No
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11258 jobs in Singapore and 9671 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Applied Materials is currently hiring and seeking a Customer Support Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Technician Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Applied Materials adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Technician Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Technician interview at Applied Materials, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Applied Materials's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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