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Launch Your Career in Cyber Security Engineer with M2 Talents
Roles and Responsibilities:
Tenable Product Operation
Time & Material (T&M) support for CUCM Troubleshooting
Tenable Product Operation – Roles and Responsibilities
Job Title:
Tenable Product Operations Engineer
Responsibilities:
Manage and maintain Tenable vulnerability management products (e.g., Tenable.io, Tenable.sc) across the organization's infrastructure.
Schedule and monitor regular vulnerability scans and ensure successful completion without service disruptions.
Analyze scan results, prioritize vulnerabilities, and escalate critical findings to relevant stakeholders.
Coordinate with infrastructure and application teams for patch validation and remediation efforts.
Ensure timely updates of plugins, scan policies, and asset classification within the Tenable environment.
Generate periodic vulnerability and compliance reports for internal audit and management review.
Perform system health checks and resolve Tenable platform-related operational issues.
Maintain documentation of Tenable configurations, processes, and operational procedures.
Work with the Cybersecurity team to ensure compliance with security policies, industry standards, and MOM regulatory expectations (where applicable).
Assist during security audits or MOM inspections related to IT security posture.
2.
CUCM Troubleshooting (T&M Basis) – Roles and Responsibilities
Job Title:
Cisco Unified Communications (CUCM) Support Engineer (T&M Engagement)
Responsibilities:
Provide Time & Material (T&M)-based on-site or remote troubleshooting support for Cisco Unified Communications Manager (CUCM).
Diagnose and resolve issues related to call routing, registration, voicemail, codec negotiation, and device provisioning.
Work closely with customer IT/network teams to resolve CUCM faults impacting voice/video services.
Perform configuration changes, patch updates, and system backups upon request.
Document all troubleshooting steps and provide detailed service reports per T&M engagement guidelines.
Ensure all activities comply with Singapore’s MOM safety and operational standards during on-site support.
Adhere to SLAs and response times agreed under T&M engagement terms.
Provide handover and knowledge transfer to internal teams after issue resolution.
Maintain confidentiality of customer data and ensure secure handling of credentials or system access.
Advise on best practices to enhance system performance, stability, and compliance.
Requirements
Diploma or Degree in related field
Minimum 2 year of experience in B2B business.
Excellent communication, negotiation, and interpersonal skills
Highly self-motivated with a proven ability to meet sales targets.
Why Join Us?
People-First Culture:
We value individuals as much as performance.
At M2 Talents, every team member is treated with respect, transparency, and empathy.
Competitive Compensation & Incentives : Enjoy a fair base salary along with performance-based commissions and rewards that recognise your contributions.
Flexible Work Arrangements:
We offer hybrid and flexible working options to support work-life balance and personal wellbeing.
Transparent Growth Path : Clear career progression, regular performance feedback, and mentorship to help you grow professionally.
Training & Certification Support : We encourage continuous learning, including CEI certification sponsorships and HR upskilling opportunities.
Positive & Inclusive Work Environment:
A women-led firm that embraces diversity and fosters a collaborative, supportive team culture.
EEO Statement : M2 Talents is an equal opportunities employer and welcomes applications from diverse candidates.
Health & Wellness Support : Paid leave, medical allowance, and wellness initiatives to care for your physical and mental health.
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