Responsibilities
Responsible for oversight, reporting, stakeholder coordination, and escalation management
Report to Service Delivery Manager and Network Operation manager
Need to familiar with security products (refer to Technical Skill requirement)
Lead the Security Service Support Team and work closely with FM Team to the day-to-day operation and upgrade plan
Work closely with ACISO (Assistant Chief Information Security Officer) on Security policy enforcement, Compliance issue resolution and Audit support
Submit Monthly Security Reports covering: Summary of incidents, Treat trends, Compliance status & Recommendations for improvement
Provide Ad-hoc reports upon request for specific incidents or investigations
Conduct regular account reviews and logs analysis with FM Team
Respond to and follow up on security queries and incidents raised by HTSOC or GSOC
Work with FM team to update Risk register for EOSL, outdated patching or any non-compliance issue
VAPT (Vulnerability Assessment & Penetration Testing) for remediation follow-ups
EA License # 14C6941
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