Senior SEA Technical Recruiter @ RiDiK/CLPS
Job Description: Cybersecurity Executive
Position Overview
We are seeking a dedicated Cybersecurity Executive to join our team and play a critical role in maintaining the reliability and operational excellence of our
Key Responsibilities
System Monitoring and Reliability Management
- Proactively monitor and refine system alerts and thresholds to reduce false positives and enhance detection accuracy
- Implement and maintain comprehensive monitoring solutions to ensure early identification of potential issues
- Optimise system performance and reliability through continuous monitoring and preventive maintenance
- Develop and maintain monitoring dashboards to provide real-time visibility into system health
Incident Response and Resolution
- Lead rapid response efforts for security incidents, system outages, and performance issues
- Collaborate effectively with cross-functional teams, vendors, and external partners to resolve complex technical problems
- Coordinate incident response activities to minimise downtime and service disruption
- Escalate critical issues appropriately whilst maintaining clear communication with stakeholders
Security Operations and Compliance
- Partner closely with Security Operations Centre (SOC) teams during threat investigations and security incidents
- Support compliance audits and ensure adherence to regulatory requirements and security standards
- Implement and maintain security controls across infrastructure and applications
- Monitor security events and assist in threat detection and analysis activities
Root Cause Analysis and Continuous Improvement
- Conduct thorough root cause analysis of critical incidents using performance analytics and forensic techniques
- Identify systemic issues and implement preventive measures to enhance system resilience
- Analyse historical data and trends to predict potential issues and recommend proactive solutions
- Drive continuous improvement initiatives based on incident patterns and system performance metrics
Configuration and Data Management
- Support implementation and maintenance of Configuration Management Database
- Ensure data accuracy and integrity across all configuration items and system documentation
- Support IT service management platforms to improve asset visibility, automate workflows, and strengthen governance and compliance
- Maintain up-to-date asset inventories and system configurations
- Streamline operational processes through effective configuration management practices
Knowledge Management and Documentation
- Develop and maintain comprehensive incident response procedures and technical documentation
- Create and update knowledge base articles for common issues and resolution procedures
- Facilitate knowledge transfer sessions and training for team members
- Establish standardised processes and best practices for incident handling
Analytics and Reporting
- Develop meaningful dashboards and visualisations to support data-driven decision making
- Generate regular reports on system performance, security metrics, and operational
- Identify trends and patterns in system behaviour to support proactive management
- Present findings and recommendations to management and technical teams
Required Qualifications
Education and Experience
- Tertiary qualification in Computer Science, Information Technology, Cybersecurity, or related field with additional professional certifications
- Minimum 5+ years of experience in system administration, cybersecurity, or IT operations
- Experience with incident response and operations centre environments
Technical Skills
- Strong knowledge of Windows and Linux operating systems administration
- Proficiency in network security principles and technologies
- Experience with monitoring tools and SIEM platforms
- Understanding of CMDB systems and ITIL processes
- Knowledge of security frameworks and compliance requirements
- Familiarity with scripting languages (PowerShell, Python, Bash)
- Experience with virtualisation technologies and cloud platforms
Professional Skills
- Strong analytical and problem-solving capabilities
- Excellent communication and collaboration skills
- Ability to work under pressure and manage multiple priorities
- Detail-oriented with strong documentation skills
- Proactive mindset with focus on continuous improvement
Preferred Qualifications
- Professional certifications such as ITIL, ServiceNow, CompTIA, Cisco, Microsoft, or equivalent
- Strong knowledge of ServiceNow platform, its various modules (such as CMDB, ITOM, ITSM, GRC) or similar tools
- Familiarity with AI/ML applications in IT operations (e.g. anomaly detection, predictive maintenance, intelligent automation) will be advantageous
- Experience with automation and orchestration tools
- Previous experience in government or regulated industry environments
Seniority level
Employment type
Job function
Industries
- IT Services and IT Consulting
#J-18808-Ljbffr