Job Title: Cybersecurity Technical Account Manager (TAM) – Pre-Sales Focus
Company: Ssquad Global
Location: Singapore
Job Type: Full-time
Travel Requirement: Up to 25–40% (based on client/project needs)
About the Role:
We are seeking a Cybersecurity Technical Account Manager (TAM) with strong pre-sales expertise to join our growing team in Singapore.
This role combines client relationship management with hands-on technical support and pre-sales engagement.
You will act as a trusted advisor, ensuring customer success and promoting solution adoption.
Key Responsibilities:
Technical Account Management:
- Serve as the main technical point of contact for key customers.
- Build strong client relationships and understand their cybersecurity needs.
- Oversee solution deployment, integration, and adoption.
- Conduct regular account reviews and deliver performance reports.
Pre-Sales Support:
- Partner with sales to deliver product demonstrations, workshops, and PoCs.
- Assist in preparing proposals, RFP responses, and technical documentation.
- Communicate technical value to both technical and non-technical audiences.
Cross-Functional Collaboration:
- Coordinate with Sales, Product, and Delivery teams.
- Provide customer feedback for product improvement.
- Advocate for customers to resolve technical challenges efficiently.
Qualifications:
- Bachelor's degree in Computer Science, Cybersecurity, or related field.
- 2+ years of experience in Technical Account Management or Pre-Sales.
- Strong knowledge of security domains: SIEM, SOC, EDR/XDR, IAM, Zero Trust, Cloud, and Network Security.
- Familiarity with cybersecurity tools (e.g., Palo Alto, Fortinet, Microsoft Defender, CrowdStrike, etc.).
- Excellent communication, presentation, and problem-solving skills.
What We're Looking For:
- Customer-focused and consultative mindset.
- Ability to manage multiple accounts and priorities.
- Strong business acumen with technical depth.
- A collaborative team player with cross-functional influence
If Interested please Apply ,
SQUAD PTE LTD,1 Ubi View, #04-05,Singapore
Job Type: Permanent
Pay: $4, $5,134.17 per month
Benefits: