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Urgent! dal.komm COFFEE - Full Time F&B Supervisor, Barista and Service Crew Job Opening In Singapore, Singapore – Now Hiring PNG GLOBAL INVESTMENTS PTE. LTD.

dal.komm COFFEE Full Time F&B Supervisor, Barista and Service Crew



Job description

JOB SUMMARY

The food and beverage crew is responsible for serving all products with friendly, individualized attention towards each customer.

He/she is also responsible for educating customers about our premium coffees and beverages.

The F&B crew fulfills any other duties the café manager assigns and represents dal.komm COFFEE in a professional manner.

RESPONSIBILITIES

  • Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.

  • Sells and serves drink and food items to customers.

  • Educates customers by presenting and explaining the coffee drink menu
  • Answers customer questions regarding coffee, drinks preparation, and product freshness.

  • Competently prepares and sells coffee drinks by following prescribed recipes and preparation techniques for espresso-based drinks;
  • Generates revenues by attracting new customers through defining new and expanded services and products;
  • Maintains inventories by replenishing coffee bean supply, maintaining supplies, pastries, and cookies, specialty drinks for coffee bar;
  • Perform data entry of stock inventories in a timely manner;
  • Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs;
  • Maintains safe and healthy work environment by following organisation standards and sanitation regulations;
  • Updates job knowledge by participating in educational opportunities such as through participating in retail trade and food service publications;
  • Provide training to staff in accordance to company training guide and manuals
  • Enhances brand reputation by accepting ownership for accomplishing new and different requests such as exploring opportunities to add value to job accomplishments;
  • Report to Operation Manager on any operational inconsistencies;
  • Manage the social marketing aspects to promote Dal.Komm branding;
  • Perform other ad hoc duties as assigned.

REQUIREMENT

  • Possessed basic hygiene course certification.

  • Excellent communication and interpersonal skills.

  • Customer service focused and solution-oriented.

  • Maintain positive company morale and professional attitude.

  • Punctual and responsible.

  • Desire to constantly learn and grow professionally.

  • Must be able to work overtime, as needed.

  • Must be able to work on weekends and Public Holidays.

  • Must be able to travel to work overseas if required.

  • Must maintain personal hygiene at all times.

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Required Skill Profession

Customer Service



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