Data Management
Develop and improve data reports for the Office of Alumni Engagement (OAE) and senior management.
Maintain accurate alumni engagement data.
Fulfil ad hoc data requests within specified deadlines, and update alumni LinkedIn profiles and notable alumni lists.
Work with the team lead and senior executive on recruitment, training, and supervision of student helpers for Blackbaud CRM data updates.
Data & IT Project Management
Collaborate with units like the University Advancement Office (UAO) and Centre for IT Services (CITS) to improve alumni-related IT services.
Co-lead and coordinate data/IT projects, and manage technical aspects of the alumni portal.
Work with internal and external stakeholders including OAE colleagues, CITS, schools, alumni and vendors.
Operations & Coordination
Guide and partner with the senior executive in ensuring CRM data accuracy and managing CRM access requests.
Support data audits and ensure compliance with data privacy policies.
Maintain and update standard operating procedures (SOPs).
Qualifications
Bachelor's Degree in Data Analytics or other related fields.
Knowledge and skills in data visualizations.
Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects.
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R ), email to:
EA License No: 99C4599
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