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Data Center Engineer (Command Center / Network Operations) Job Opening In Singapore, Singapore – Now Hiring PERSOL APAC


Job description

Data Center Engineer (Command Center / Network Operations)

Salary: Budget up to 4,500–6,000 (basic).

Your Role

This role is responsible for the day-to-day monitoring of network and infrastructure operations.

You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center.

This is a shift-based role, requiring flexibility for rotating schedules.

What You’ll Do

  • Work a 12-hour morning shift on a rotating schedule.

  • Deliver Tier I network support and customer service for mission-critical, 24/7 Data Centers.

  • Participate in a weekly on-call rotation supporting 24/7 operations.

  • Provide both proactive and reactive assistance to external customers.

  • Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required.

  • Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users.

  • Detect and analyze alarms to perform basic fault isolation and troubleshooting; escalate to Tier II, Tier III, or management when needed.

  • Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels.

  • Prioritize tasks to meet defined KPIs and service-level commitments.

  • Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high-priority cases.

  • Document incidents, maintenance, and problem details in real-time.

  • Ensure customer SLAs are consistently met.

  • Maintain current knowledge through training—both internal and external—as well as continued education and professional development.

What You’ll Need

  • Minimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment.

  • At least 1 year of customer service or technical support experience (or equivalent).

  • Strong written and verbal communication skills for both colleagues and customers.

  • Ability to multi-task and effectively prioritize responsibilities.

  • Self-discipline and commitment to meet deadlines consistently.

  • Basic proficiency with Microsoft Operating Systems, Office Suite, and Visio.

Interested candidates who wish to apply for the advertised position, please click on “Apply”.

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Information Services, Technology, Information and Media, and Data Infrastructure and Analytics

Get notified about new Data Center Engineer jobs in Singapore, Singapore .

Additional related roles: Data Center Technical Engineer (Graduate Program); Infrastructure Engineer (Fresh Poly Graduate Programme); Regional Data Center Engineer (Cloud Operations); DCEO Engineer, Data Center Engineering Operations.

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Required Skill Profession

Database, Analytics & Bi, Software Architecture & Engineering


  • Job Details

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Unlock Your Data Center Potential: Insight & Career Growth Guide


Real-time Data Center Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Data Center in Singapore, Singapore, highlighting market share and opportunities for professionals in Data Center roles.

5520 Jobs in Singapore
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Download Data Center Jobs Trends in Singapore and Singapore

Are You Looking for Data Center Engineer (Command Center / Network Operations) Job?

Great news! is currently hiring and seeking a Data Center Engineer (Command Center / Network Operations) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PERSOL APAC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Data Center Engineer (Command Center / Network Operations) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Data Center Engineer (Command Center / Network Operations)?

Key qualifications for Data Center Engineer (Command Center / Network Operations) typically include Database, Analytics & Bi, Software Architecture & Engineering and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Data Center Engineer (Command Center / Network Operations) Job Success

PERSOL APAC interview tips for Data Center Engineer (Command Center / Network Operations)

Here are some tips to help you prepare for and ace your Data Center Engineer (Command Center / Network Operations) job interview:

Before the Interview:

Research: Learn about the PERSOL APAC's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Data Center Engineer (Command Center / Network Operations) interview at PERSOL APAC, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PERSOL APAC's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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