Data Center Engineer (Network)

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Base pay range

Overview

My client is a leading global data-centre operator.

The team monitors and supports 24/7 mission-critical sites, keeping customers online and informed.

Responsibilities

• Provide Tier-1 network & customer support: answer calls/tickets, triage, update customers, and escalate when needed.
  
  
• Monitor data-centre alarms (power, cooling, network) and do basic troubleshooting; escalate to Tier-2/3 when required.
  
  
• Send incident/maintenance/advisory notifications and keep clear, real-time documentation.
  
  
• Support the data-centre network environment and work closely with on-site/remote teams to meet SLAs and KPIs.

Qualifications

• At least 1 year in a NOC/GNOC/Command Center or tech support role; data-centre background is important.
  
  
• Basic knowledge of data-centre infrastructure and network troubleshooting.
  
  
• Nice to have: Ticketing tools; experience in a global operations setup.
  
  

Why you should join them

• Competitive package: Up to $5,000 base + $550 shift allowance + 10% bonus.
  
  
• Career growth: Learn across network, power, and cooling in a large, global data-centre environment with training and clear processes.
  
  

Do note that we will only be in touch if your application is shortlisted.

ROC No.: E | EA Licence No.: 03C5451

EA Registration No.: R Josh Lim

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology
• Industries: Computer Networking Products, Data Infrastructure and Analytics, and Media and Telecommunications

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