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      Urgent! Data Center Engineer - NOC (Perm / East) (ID: 679000) Career Opportunity with PERSOL in Singapore
This role is responsible for the day‑to‑day monitoring of network and infrastructure operations.
You will deliver excellent customer service, troubleshoot issues, and escape incidents for internal and external stakeholders contacting the Global Command Center.
This is a shift‑based role, requiring flexibility for rotating schedules.
Work a 12‑hour morning shift on a rotating schedule.
 
Deliver Tier I network support and customer service for mission‑critical, 24/7 Data Centers.
Participate in a weekly on‑call rotation supporting 24/7 operations.
Provide both proactive and reactive assistance to external customers.
Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required.
Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users.
Detect and analyze alarms to perform basic fault isolation and troubleshooting; elevate to Tier II, Tier III, or management when needed.
Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels.
Prioritize tasks to meet defined KPIs and service‑level commitments.
Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high‑priority cases.
Document incidents, maintenance, and problem details in real‑time.
Ensure customer SLAs are consistently met.
Maintain current knowledge through training—both internal and external—as well as continued education and professional development.
Minimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment.
At least 1 year of customer service or technical support experience (or equivalent).
Strong written and verbal communication skills for both colleagues and customers.
Ability to multi‑task and effectively prioritize responsibilities.
Self‑discipline and commitment to meet deadlines consistently.
Basic proficiency with Microsoft Operating Systems, Office Suite, and Visio.
Database, Analytics & Bi, Software Architecture & Engineering
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Unlock Your Data Center Potential: Insight & Career Growth Guide
Real-time Data Center Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Data Center in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4726 jobs in Singapore and 4517 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Data Center roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! PERSOL is currently hiring and seeking a Data Center Engineer NOC (Perm / East) (ID: 679000) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Data Center Engineer NOC (Perm / East) (ID: 679000) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PERSOL adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Data Center Engineer NOC (Perm / East) (ID: 679000) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Data Center Engineer NOC (Perm / East) (ID: 679000) typically include Database, Analytics & Bi, Software Architecture & Engineering and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Data Center Engineer NOC (Perm / East) (ID: 679000) interview at PERSOL, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PERSOL's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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