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Data Centre (DC) Operations Support - (Public Sector) Job Opening In Singapore, Singapore – Now Hiring Xtremax Pte. Ltd.


Job description

At Xtremax, this role supports government partner agencies in managing and securing critical government data centre facilities.

As a Data Centre Operations Support professional, you will play an important role in ensuring the smooth operation of infrastructure, physical security, and IT systems.

This role requires hands-on monitoring, troubleshooting, and coordination with multiple stakeholders to maintain a resilient, secure, and efficient data centre environment that supports essential government services.

Candidates with public sector experience are preferred, as this role supports IT projects for government agencies.

Responsibility:

Infrastructure Management

  • Monitor and maintain critical infrastructure, including power systems (UPS, PDUs), cooling systems, and fire suppression systems.
  • Conduct regular environmental monitoring checks (temperature, humidity, water leakage).
  • Coordinate with vendors and internal teams for infrastructure issue resolution.
  • Support facility maintenance activities and equipment installations.
  • Maintain proper cable management and facility organisation.
  • Ensure facility cleanliness and operational readiness.

Physical Security

  • Monitor and manage access control systems and CCTV operations.
  • Handle visitor management and escort duties.
  • Maintain accurate security logs and access records.
  • Ensure compliance with physical security policies.
  • Report and escalate security incidents or anomalies.

IT Operations

  • Monitor IT systems health and performance.
  • Perform basic troubleshooting and system administration tasks.
  • Support backup operations and disaster recovery procedures.
  • Process service requests and provide incident management support.
  • Assist with change management activities.
  • Monitor security alerts and perform basic security checks.
  • Support user access management.
  • Lead incident coordination during critical outages or environmental risks (humidity, water leakage, etc.).
  • Participate in government-wide Business Continuity and Disaster Recovery (BCP/DR) exercises.
  • Serve as the first line of operational support for agencies hosting workloads in government data centres.
  • Provide advisory on operational readiness, audit preparations, and infrastructure upgrades.

Documentation & Reporting

  • Maintain up-to-date facility layout and infrastructure records.
  • Update system and operational documentation.
  • Track IT and infrastructure assets.
  • Log activities, incidents, and resolutions.
  • Generate regular operational and maintenance reports.
  • Keep all maintenance records accurate and current.

Requirements

Must Have

  • Diploma or Degree in IT, Facilities Management, or related field.
  • Must have 2–5 years of relevant experience.
  • Experience in IT operations or data centre operations.
  • Good understanding of infrastructure systems and IT operations.
  • Knowledge of security principles and compliance requirements.
  • Strong problem-solving and analytical skills.
  • Excellent communication and coordination abilities.
  • Ability to work in shifts and respond to emergencies when required.

Good to Have:

  • Experience with Singapore Government Project will be advantageous.

Certificate Preferred:

  • ITIL Foundation 
  • Data Centre Operations certification 
  • Basic IT infrastructure certifications 
  • Security awareness certification

Benefits

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA.

You may also refer to our Privacy Policy for more details here: 

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Data Centre Potential: Insight & Career Growth Guide


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Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Data Centre in Singapore, Singapore, highlighting market share and opportunities for professionals in Data Centre roles.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Xtremax Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Data Centre (DC) Operations Support (Public Sector) Job Success

Xtremax Pte. Ltd. interview tips for Data Centre (DC) Operations Support   (Public Sector)

Here are some tips to help you prepare for and ace your Data Centre (DC) Operations Support (Public Sector) job interview:

Before the Interview:

Research: Learn about the Xtremax Pte. Ltd.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Data Centre (DC) Operations Support (Public Sector) interview at Xtremax Pte. Ltd., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Xtremax Pte. Ltd.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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