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Data Centre Engineer, Field Operations Job Opening In Singapore, Singapore – Now Hiring SMC Cloud


Job description

Overview

Data Centre Engineer, Field Operations role at SMC Cloud — SMC Cloud is seeking a skilled Data Centre Engineer to join the Operations team, supporting the daily operations and maintenance of AI-accelerated high-performance computing (HPC) infrastructure.

This role will work closely with Field Service Engineers, HPC and Network Engineering teams, and assist the Global Operations Centre (GOC).

This is a unique opportunity to contribute directly to the stability and growth of cutting-edge AI infrastructure.

Responsibilities

  • Support in the deployment, configuration, and maintenance of various high-end GPU servers, storage servers, networking equipment and software components in highly secure environments.

  • Perform hardware diagnostics, systems functionality and firmware updates as required.

  • Collaborate with engineering teams to assist in tailored customer environments deployment (eg: bare-metal systems, HPC Clusters, Kubernetes, Slurm etc).

  • Serve as first line of engineering support for onsite operational issues, including troubleshooting hardware, network and software problems.

  • Troubleshoot incidents, escalate critical issues and provide feedback to appropriate teams for improvements.

  • Participate in an on-call rotation to ensure 24/7 availability and responsiveness to critical issues.

  • Provide technical support to the GOC Support Specialist team in troubleshooting HPC-related problems.

  • Document incident details, resolutions, and lessons learned to enhance future problem-solving.

  • Maintain clear, accurate, and up-to-date documentation to promote effective knowledge sharing across the team.

  • Communicate effectively with GOC, HPC Engineers, internal teams, stakeholders, and end-users to ensure alignment on issue resolution.

  • Take part in team meetings and knowledge-sharing sessions to foster collaboration and continuous learning.

Skills And Experience

  • Bachelor’s degree in computer engineering, computer science, or a related technical field.

  • 5+ years of experience in field service technical areas.

  • Strong understanding of server hardware technology, Linux environments and troubleshooting hardware problems, with adherence to physical and system-level security standards.

  • Experience with scripting languages (eg: Bash, Python)
  • Familiarity with using workload manager and cluster softwares (eg: Slurm, Kubernetes, Nvidia BCM) and Observability tools (eg: Prometheus, Grafana, ELK, etc)
  • Excellent problem-solving and analytical skills.

  • Ability to work independently and as part of a team.

  • Strong communication skills, both written and verbal.

Location

Singapore

Employment Basis

Full Time

At Firmus, we are committed to building a diverse and inclusive workplace.

We encourage applications from candidates of all backgrounds who are passionate about creating a more sustainable future through innovative engineering solutions.

Join us in our mission to revolutionize the AI industry through sustainable practices and cutting-edge engineering.

Apply now to be part of shaping the future of sustainable AI infrastructure.

#J-18808-Ljbffr

Required Skill Profession

Database, Analytics & Bi, Software Architecture & Engineering


  • Job Details

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Unlock Your Data Centre Potential: Insight & Career Growth Guide


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6686 Jobs in Singapore
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Are You Looking for Data Centre Engineer, Field Operations Job?

Great news! is currently hiring and seeking a Data Centre Engineer, Field Operations to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SMC Cloud adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Data Centre Engineer, Field Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Data Centre Engineer, Field Operations?

Key qualifications for Data Centre Engineer, Field Operations typically include Database, Analytics & Bi, Software Architecture & Engineering and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Data Centre Engineer, Field Operations?

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Interview Tips for Data Centre Engineer, Field Operations Job Success

SMC Cloud interview tips for Data Centre Engineer, Field Operations

Here are some tips to help you prepare for and ace your Data Centre Engineer, Field Operations job interview:

Before the Interview:

Research: Learn about the SMC Cloud's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Data Centre Engineer, Field Operations interview at SMC Cloud, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SMC Cloud's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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