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Urgent! Data Insight & Project Specialist - AI Data Service Operations Job Opening In Singapore, Singapore – Now Hiring TikTok

Data Insight & Project Specialist AI Data Service Operations



Job description

Overview
Data Insight & Project Specialist - AI Data Service Operations
Location: Singapore
Employment Type: Regular
Job Code: A
Responsibilities
Independently own the end to end planning, management and delivery of key projects to resolve problem statements relevant to overall ADSO.


Cultivate strong partnership with Lines of Business partners, employing a strategic approach to facilitate the effective integration of LoB requirements into proposed solutions, thereby ensuring that operational strategies are closely aligned with business priorities.


Drive the definition and maintenance of a clear governance framework for key metrics, including ownership, definitions, usage, and change management processes; lead and support initiatives to unify and standardize metrics, reporting practices.


Ensure data accuracy, completeness, and consistency across operational and performance metrics, by implementing data validation checks and governance mechanisms to maintain high data quality and trustworthy insights.


Conduct in-depth analyses of operational metrics to identify bottlenecks, uncover improvement opportunities, and produce structured reports systematically with actionable insights that inform both strategic and tactical decisions.


Translate findings into targeted process optimizations that drive measurable business outcomes and support data-driven leadership decisions.


Collaborate with technical teams and stakeholders to design, develop, and maintain scalable data infrastructure and dashboards supporting diverse business use cases.


Delivery of performance scorecards across Lines of Business (LoBs)
Qualifications
Minimum Qualifications
Completion of Bachelor's Degree or higher.


5 years of experience in business analytics, business/project management, statistics, or a related field.


Strong quantitative and analytical skills, with the ability to synthesize large datasets to inform strategic decisions while operating effectively in complex, fast-changing environments.


Strong organization, coordination, and communication skills, with proven experience managing complex, strategic projects and processes.


Exceptional problem-solving skills and detail-oriented; ensure data accuracy and quality.


Proficient in SQL (data extraction/manipulation), BI/visualization tools, and advanced Excel for data analysis and reporting.


Able to communicate complex analyses to both technical and non-technical stakeholders, translating insights into practical recommendations.


Preferred Qualification
Understanding of operational workflows and business processes in the Operations/Trust & Safety/Content Safety domain.


About TikTok
TikTok is a leading destination for short-form mobile video.

Our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, with offices worldwide.


Why Join Us
We strive to do great things with great people.

We value curiosity, humility, and impact in a rapidly growing tech company.

We embrace challenges and pursue meaningful breakthroughs as one team.


Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

We celebrate diverse voices and strive to reflect the communities we reach.


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Required Skill Profession

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