Data Management
- Develop and improve data reports
- Maintain accurate alumni engagement data (including by not limited event participation, CET, volunteerism) by working with other departments.
- Fulfil ad hoc data requests within specified deadlines, and update alumni LinkedIn profiles and notable alumni lists,
- Work with the team lead and senior executive on recruitment, training, and supervision of student helpers for Blackbaud CRM data updates.
Data & IT Project Management
- Collaborate with units to improve alumni-related IT services.
- Co-lead and coordinate data/IT projects, and manage technical aspects of the alumni portal.
Work with internal and external stakeholders.
Operations & Coordination
- Guide and partner with the senior executive in ensuring CRM data accuracy and managing CRM access requests.
- Support data audits and ensure compliance with data privacy policies.
- Maintain and update standard operating procedures (SOPs)
Requirements:
- Bachelor's Degree in Information Systems/Technology, Data Analytics or other related fields.
- Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
- Knowledge and skills in data visualizations
- Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
- Minimum 4-5 years' experience in data and database management, or customer or membership-type platforms/app or IT related-projects
- Experience in managing others e.g. junior staff will be advantageous.
Interested candidates, please email your resume to
Anna See Sing Yee
CEI Reg R
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted