Prudential’s purpose is to be partners for every life and protectors for every future.
Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.
We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.
We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The Data Privacy Manager will be responsible for the day-to-day operational aspects of data privacy, including handling data subject requests, managing privacy impact assessments and supporting incident response.
Data Subject Rights Management
Manage and ensure timely response to privacy enquiries and complaints from various sourcesPrivacy Impact Assessment (PIA) and Third Party Assessments
Coordinate and trigger PIA for new and existing projects, products and servicesPerform annual PIA certification exercise to ensure that PIA is kept up to date and reviewed on a regular basisParticipate in governance forums on third parties and be accountable for ongoing assessmentPrepare response on questionnaires from external parties for privacy assessmentData Breach Incident Management
Attend and collate information on tech and non-tech privacy incidents for assessment by L2Lodging/reporting of data breach to Group PrivacyGap Assessments
Perform gap assessment on regulatory changesRisk Control Self-Assessment
Perform Privacy RCSA and scenario analysis as 1st line ownerTraining and Awareness
Formulate and maintain privacy training materials to staff and agentsWork with relevant stakeholders to ensure smooth implementation and completion of privacy trainingPrepare and circulate privacy awareness materialsAudits
Coordinate and facilitate privacy related auditEnsure timeliness in closure of audit itemsReporting
Prepare and submit privacy related metrics to various stakeholdersPrivacy Champion Programme
Execute privacy champion programme within the companyOther Matters
Work closely with L2 data privacy team to ensure compliance with local privacy law (i.e. PDPA) and Group Privacy PolicyFacilitate and coordinate privacy solution implementation within companyStay up-to-date on evolving privacy regulations, conduct regulatory gap analysis, and provide guidance to the organization on adapting to new requirementsWork closely with manager to achieve team and company objectives, including completing assigned tasks