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Urgent! Data Scientist (Governance and Experience) - TikTok Shop Job Opening In Singapore, Singapore – Now Hiring TikTok

Data Scientist (Governance and Experience) TikTok Shop



Job description

The e-commerce data science team aims to maximize the efficiency of e-commerce transactions through quantitative techniques such as mathematical statistics and machine learning.

At the same time, we are committed to building a more diverse, inclusive, candid and efficient working atmosphere.

We sincerely invite excellent data scientists to join us in building a first-class e-commerce platform.
Responsibilities:
1.

Measuring and monitoring customer experience key metrics, such as NPS, CPO and PARR etc.;
2.

Collaborating with stakeholders closely to find RCA and action plans;
3.

Sorting out and establishing customer experience metrics systems, effectively discovering related problems, and providing solutions to business partner;
4.

Conducting deep analysis about seller and customer experience, to explore more opportunities in repurchase, retention and conversion;
5.

Designing a/b experiment for effectiveness improvement and ROI calculation, conducting analysis to optimize strategies.



Minimum Qualifications:
1.

Bachelor degree or above, major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation;
2.

Proficient in SQL and Tableau, can use Python or R for data analysis;
3.

At least 5 years' experience in data analysis area, experience in consumer insights is a plus;
4.

At least 2 years of people management experience required; 5.

Have good learning ability with curiosity to pick up domain knowledge in new areas quickly; Can lead a small project team to support business;
6.

Have strong ability to work under pressure and overcome challenges.

Preferred Qualifications:
1.

Experience in e-commerce business and analysis is preferred;
2.

Overseas business experience or analytical experience is preferred;
3.

Major in mathematics, statistics, computer is preferred.


Required Skill Profession

Mathematical Science Occupations



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